{"id":111630,"date":"2026-07-28T08:30:17","date_gmt":"2026-07-28T08:30:17","guid":{"rendered":"https:\/\/dataunit.nadlotest.ch\/?page_id=111630"},"modified":"2026-07-28T13:36:27","modified_gmt":"2026-07-28T13:36:27","slug":"sap-extensions-sap-field-service-asset-management-servicegeschaeft-im-griff","status":"publish","type":"page","link":"https:\/\/dataunit.nadlotest.ch\/en\/sap-extensions\/sap-extensions-sap-field-service-asset-management-servicegeschaeft-im-griff\/","title":{"rendered":"SAP Field Service and Asset Management"},"content":{"rendered":"\n\n    <section class=\"up-section section-subpage-hero js-reveal-section\" id=\"subpage-hero\" data-block=\"subpage-hero\"\n        data-reveal-start=\"top 100%\" data-reveal-stagger=\"0.14\">\n        <svg class=\"grid\" viewBox=\"0 0 675 450\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\">\n            <rect class=\"cell a\" x=\"45\" y=\"45\" width=\"45\" height=\"45\" \/>\n            <rect class=\"cell b\" x=\"270\" 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                                        <div class=\"breadcrumps subpage-hero__breadcrumbs\"><div class=\"up-container\"><div class=\"line\"><a href=\"https:\/\/dataunit.nadlotest.ch\/en\/\">Home<\/a><span class=\"srp fill\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M5.52925 3.52876C5.7896 3.26841 6.21161 3.26841 6.47195 3.52876L10.472 7.52876C10.7323 7.78911 10.7323 8.21112 10.472 8.47147L6.47195 12.4715C6.21161 12.7318 5.7896 12.7318 5.52925 12.4715C5.2689 12.2111 5.2689 11.7891 5.52925 11.5288L9.05789 8.00011L5.52925 4.47147C5.2689 4.21112 5.2689 3.78911 5.52925 3.52876Z\" fill=\"#10395E\"\/>\n<\/svg>\n<\/span><\/div><\/div><\/div>                    \n                    \n                    <h1 class=\"title title--inline js-reveal-item js-reveal-blur font-80 weight_800 lh-110 text-up\">\n                                                    <span class=\" color_f59  js-reveal-item js-reveal-blur \">\n                                SAP Field Service and Asset Management \u2013                            <\/span>\n                                                                            <span class=\" color_103 \">\n                                service business under control                            <\/span>\n                                            <\/h1>\n\n                                            <div class=\"sub color_121 font-24 weight_400 lh-140 js-reveal-item js-reveal-blur\">\n                            More deployments, less effort, full transparency. SAP Field Service Management (FSA) is the add-on for SAP Cloud ERP and SAP Business One that allows you to digitally manage your entire field service operation \u2013 from order placement to invoicing.                        <\/div>\n                    \n                    \n                                            <div class=\"buttons_group\">\n                                                    <a class=\"main-link filled orange js-reveal-item js-reveal-soft\"\n                                href=\"#pop_1\" target=\"_self\">\n                                Schedule an expert consultation                            <\/a>\n                        \n                                                    <a class=\"main-link  js-reveal-item js-reveal-soft\" href=\"https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/07\/SAP-FSM-Document-NEW-DE-1.pdf\"\n                                target=\"_self\">\n                                <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                    <path\n                                        d=\"M21 14C21.5523 14 22 14.4477 22 15V19C22 19.7957 21.6837 20.5585 21.1211 21.1211C20.5585 21.6837 19.7957 22 19 22H5C4.20435 22 3.44151 21.6837 2.87891 21.1211C2.3163 20.5585 2 19.7957 2 19V15C2 14.4477 2.44772 14 3 14C3.55228 14 4 14.4477 4 15V19L4.00488 19.0986C4.02757 19.3276 4.12883 19.5429 4.29297 19.707C4.48051 19.8946 4.73478 20 5 20H19C19.2652 20 19.5195 19.8946 19.707 19.707C19.8946 19.5195 20 19.2652 20 19V15C20 14.4477 20.4477 14 21 14ZM12 2C12.5523 2 13 2.44772 13 3V12.5859L16.293 9.29297C16.6835 8.90244 17.3165 8.90244 17.707 9.29297C18.0976 9.68349 18.0976 10.3165 17.707 10.707L12.707 15.707C12.6592 15.7548 12.6065 15.7976 12.5498 15.835C12.5121 15.8599 12.4727 15.8811 12.4326 15.9004C12.3874 15.9222 12.3407 15.9412 12.292 15.9561C12.2717 15.9622 12.251 15.9668 12.2305 15.9717C12.2191 15.9744 12.2078 15.9772 12.1963 15.9795C12.1859 15.9816 12.1754 15.9826 12.165 15.9844C12.1112 15.9933 12.0563 16 12 16C11.9433 16 11.8881 15.9934 11.834 15.9844C11.8236 15.9826 11.8131 15.9816 11.8027 15.9795C11.7912 15.9772 11.7799 15.9744 11.7686 15.9717C11.748 15.9668 11.7273 15.9623 11.707 15.9561C11.6584 15.9412 11.6116 15.9222 11.5664 15.9004C11.5266 15.8812 11.4877 15.8597 11.4502 15.835C11.3935 15.7976 11.3408 15.7548 11.293 15.707L6.29297 10.707C5.90244 10.3165 5.90244 9.68349 6.29297 9.29297C6.68349 8.90244 7.31651 8.90244 7.70703 9.29297L11 12.5859V3C11 2.44772 11.4477 2 12 2Z\"\n                                        fill=\"#10395E\" \/>\n                                <\/svg>\n\n                                View solution document                            <\/a>\n                        \n\n                                                <\/div>\n                    \n                                    <\/div>\n\n                            <\/div>\n\n                    <\/div>\n\n\n    <\/section>\n\n    \n\n<section class=\"up-section section-content-frame wp-block-ntheme-content-frame\" id=\"content-frame\" data-block=\"content-frame\">\n    <div class=\"up-content\">\n       \n        <div class=\"up-row section-content-frame__inner editor-content\">\n            \n\n<h2 class=\"wp-block-heading\">Typical challenges<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Technical service providers are under pressure today.<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">More call-outs, higher customer expectations, growing administrative burden. Those who fail to digitize their service processes lose efficiency, transparency, and competitiveness.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The most common bottlenecks in the service business:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>High effort in deployment planning and scheduling<\/li>\n\n\n\n<li>Lack of transparency regarding service and maintenance processes<\/li>\n\n\n\n<li>Delayed feedback from the field service<\/li>\n\n\n\n<li>Complex service contracts and billing models<\/li>\n\n\n\n<li>Media breaks between service, maintenance and finance<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">The integrated service platform for SMEs<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">SAP Field Service and Asset Management and SAP Cloud ERP create a seamless solution. From initial customer contact to invoiced service \u2013 fully digital, integrated, and without duplicate data entry.<\/p>\n\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n\n<section class=\"up-section section-algorithm js-reveal-section\" id=\"algorithm\" data-block=\"algorithm\">\n    <div class=\"up-content\">\n        <div class=\"section-algorithm__inner\">\n                            <h2 class=\"section-algorithm__title color_f59 font-28 weight_700 lh-120 text-center js-reveal-item js-reveal-blur\">\n                    SAP Cloud ERP + SAP FSA                <\/h2>\n            \n                            <p class=\"section-algorithm__subtitle color_121 font-20 weight_700 lh-140 text-center js-reveal-item js-reveal-blur\">\n                    A shared database \u2013 in real time                <\/p>\n            \n                            <div class=\"section-algorithm__steps\">\n                                            <article class=\"section-algorithm__step js-reveal-item\">\n                                                            <h3 class=\"section-algorithm__step-title font-24 weight_700 lh-120 text-center\">\n                                    Life Mission                                <\/h3>\n                            \n                                                            <p class=\"section-algorithm__step-text font-16 weight_700 lh-140 text-center\">\n                                    Input                                <\/p>\n                                                    <\/article>\n                                            <article class=\"section-algorithm__step js-reveal-item\">\n                                                            <h3 class=\"section-algorithm__step-title font-24 weight_700 lh-120 text-center\">\n                                    Engineering                                <\/h3>\n                            \n                                                            <p class=\"section-algorithm__step-text font-16 weight_700 lh-140 text-center\">\n                                    AI-powered                                <\/p>\n                                                    <\/article>\n                                            <article class=\"section-algorithm__step js-reveal-item\">\n                                                            <h3 class=\"section-algorithm__step-title font-24 weight_700 lh-120 text-center\">\n                                    Use                                <\/h3>\n                            \n                                                            <p class=\"section-algorithm__step-text font-16 weight_700 lh-140 text-center\">\n                                    Mobile App                                <\/p>\n                                                    <\/article>\n                                            <article class=\"section-algorithm__step js-reveal-item\">\n                                                            <h3 class=\"section-algorithm__step-title font-24 weight_700 lh-120 text-center\">\n                                    Report                                <\/h3>\n                            \n                                                            <p class=\"section-algorithm__step-text font-16 weight_700 lh-140 text-center\">\n                                    real time                                <\/p>\n                                                    <\/article>\n                                            <article class=\"section-algorithm__step js-reveal-item\">\n                                                            <h3 class=\"section-algorithm__step-title font-24 weight_700 lh-120 text-center\">\n                                    on account                                <\/h3>\n                            \n                                                            <p class=\"section-algorithm__step-text font-16 weight_700 lh-140 text-center\">\n                                    Automatic                                <\/p>\n                                                    <\/article>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n\n\n\n\n<section class=\"up-section section-solutions js-reveal-section\" id=\"solutions\" data-block=\"solutions\">\n    <div class=\"up-content\">\n        <div class=\"up-row\">\n            \n                            <h2 class=\"title abline color_fff font-48 weight_500 lh-140 text-center js-reveal-item js-reveal-blur\">\n                    The building blocks of the SAP FSA platform                <\/h2>\n            \n                            <p class=\"sub font-20 color_d1d lh-140 weight_400 text-center js-reveal-item js-reveal-blur\">\n                    Each of these functions intervenes in the service process \u2013 integrated, in real time, without media breaks.                <\/p>\n            \n                            <div class=\"boxes\">\n                                                                    <div class=\"box js-reveal-item\"\n                            >\n                                                                                                <div class=\"icon\">\n                                        <img width=\"1\" height=\"1\" src=\"https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/06\/Group-12.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, 96px\" \/>                                    <\/div>\n                                                            \n                                                            <h3 class=\"title font-24 color_fff lh-140 weight_700\">\n                                    Intelligent deployment planning (AI-supported)                                <\/h3>\n                            \n                                                            <p class=\"text font-16 color_d1d lh-140 weight_400\">\n                                    Optimal allocation of your service technicians based on qualifications, availability, location, and priority. Reduced travel time, higher utilization, and less downtime.                                <\/p>\n                            \n                                                    <\/div>\n                                                                    <div class=\"box js-reveal-item\"\n                            >\n                                                                                                <div class=\"icon\">\n                                        <img width=\"1\" height=\"1\" src=\"https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/06\/Frame-2.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, 96px\" \/>                                    <\/div>\n                                                            \n                                                            <h3 class=\"title font-24 color_fff lh-140 weight_700\">\n                                    Mobile service app (offline capable)                                <\/h3>\n                            \n                                                            <p class=\"text font-16 color_d1d lh-140 weight_400\">\n                                    Technicians work directly on-site with all relevant information \u2013 customer history, checklists, material availability. Fully usable even without an internet connection.                                <\/p>\n                            \n                                                    <\/div>\n                                                                    <div class=\"box js-reveal-item\"\n                            >\n                                                                                                <div class=\"icon\">\n                                        <img width=\"1\" height=\"1\" src=\"https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/06\/zap.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, 96px\" \/>                                    <\/div>\n                                                            \n                                                            <h3 class=\"title font-24 color_fff lh-140 weight_700\">\n                                    Digital service processing in real time                                <\/h3>\n                            \n                                                            <p class=\"text font-16 color_d1d lh-140 weight_400\">\n                                    Times, services and materials are recorded directly during operation and immediately transferred to scheduling and invoicing \u2013 without any media breaks.                                <\/p>\n                            \n                                                    <\/div>\n                                                                    <div class=\"box js-reveal-item\"\n                            >\n                                                                                                <div class=\"icon\">\n                                        <img width=\"1\" height=\"1\" src=\"https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/06\/clipboard.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, 96px\" \/>                                    <\/div>\n                                                            \n                                                            <h3 class=\"title font-24 color_fff lh-140 weight_700\">\n                                    Smartforms &amp; digital workflows                                <\/h3>\n                            \n                                                            <p class=\"text font-16 color_d1d lh-140 weight_400\">\n                                    Standardized processes, checklists, and service reports. Flexibly adaptable to any industry and process \u2013 without complex development.                                <\/p>\n                            \n                                                    <\/div>\n                                                                    <div class=\"box js-reveal-item\"\n                            >\n                                                                                                <div class=\"icon\">\n                                        <img width=\"1\" height=\"1\" src=\"https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/06\/Frame-1.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, 96px\" \/>                                    <\/div>\n                                                            \n                                                            <h3 class=\"title font-24 color_fff lh-140 weight_700\">\n                                    Self-service for your customers                                <\/h3>\n                            \n                                                            <p class=\"text font-16 color_d1d lh-140 weight_400\">\n                                    QR code scanning, intelligent chatbots and a self-service portal: your customers book appointments themselves, report service requests and track the status transparently.                                <\/p>\n                            \n                                                    <\/div>\n                                                                    <div class=\"box js-reveal-item\"\n                            >\n                                                                                                <div class=\"icon\">\n                                        <img width=\"1\" height=\"1\" src=\"https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/06\/trending-down.svg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, 96px\" \/>                                    <\/div>\n                                                            \n                                                            <h3 class=\"title font-24 color_fff lh-140 weight_700\">\n                                    Real-time key performance indicators (KPIs) &amp; analyses                                <\/h3>\n                            \n                                                            <p class=\"text font-16 color_d1d lh-140 weight_400\">\n                                    Complete overview of capacity utilization, performance, lead times, and contract profitability. Informed decisions based on up-to-date data \u2013 on mobile devices and in the office.                                <\/p>\n                            \n                                                    <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n\n\n\n\n    <section class=\"up-section section-banner  js-reveal-section\" id='banner' data-block='banner'>\n        <div class=\"up-content\">\n            <div class=\"up-row js-reveal-item js-reveal-scale-down\">\n\n                <div class=\"left-col\">\n                    <h2 class=\"title color_121 font-48 weight_700 lh-140\">\n                        No more paperwork in the field service                    <\/h2>\n                    <p class=\"text color_121 font-18 weight_400 lh-140\">\n                        Find out in a short conversation how SAP FSA brings your deployments from paper to real time.\r\n                    <\/p>\n                                            <div class=\"buttons_group\">\n                                                            <a class=\"main-link filled js-reveal-item js-reveal-soft\"\n                                    href=\"#pop_1\"\n                                    target=\"_self\">\n                                    Schedule an expert consultation                                 <\/a>\n                            \n                                                    <\/div>\n                                    <\/div>\n                <div class=\"right-col image-padding-without\">\n                                            <img width=\"1024\" height=\"819\" src=\"https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/06\/field-service-asset-management-data-unit-02-1024x819.webp\" class=\"img\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 767px) calc(100vw - 40px), (max-width: 1280px) 50vw, 720px\" srcset=\"https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/06\/field-service-asset-management-data-unit-02-1024x819.webp 1024w, https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/06\/field-service-asset-management-data-unit-02-300x240.webp 300w, https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/06\/field-service-asset-management-data-unit-02-768x614.webp 768w, https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/06\/field-service-asset-management-data-unit-02.webp 1200w\" \/>                                    <\/div>\n\n            <\/div>\n        <\/div>\n    <\/section>\n\n    \n\n\n\n<section class=\"up-section section-metrics js-reveal-section\" id=\"metrics\" data-block=\"metrics\">\n    <div class=\"up-content\">\n        <div class=\"up-row\">\n                            <h2 class=\"section-metrics__title color_121 font-48 weight_800 lh-120 js-reveal-item js-reveal-blur\">\n                    What companies can achieve with SAP FSA                <\/h2>\n            \n                            <div class=\"section-metrics__text font-20 color_414 lh-140 weight_400 text-center js-reveal-item js-reveal-blur\">\n                    We draw on typical experiences from implementation projects \u2013 depending on the initial situation and organization. ERP for the future.                <\/div>\n            \n                            <div class=\"section-metrics__items\">\n                                            <article class=\"section-metrics__item js-reveal-item\">\n                                                            <div class=\"section-metrics__metric color_103 weight_800 lh-100\">\n                                    +20 \u2013 30%                                <\/div>\n                            \n                                                            <h3 class=\"section-metrics__item-title color_103 font-32 weight_800 lh-120\">\n                                    First-Time-Fix Rate                                <\/h3>\n                            \n                                                            <div class=\"section-metrics__item-text color_121 font-20 weight_400 lh-140\">\n                                    Technicians are optimally prepared and solve problems directly on the first call.                                <\/div>\n                                                    <\/article>\n                                            <article class=\"section-metrics__item js-reveal-item\">\n                                                            <div class=\"section-metrics__metric color_103 weight_800 lh-100\">\n                                    +20 \u2013 25%                                <\/div>\n                            \n                                                            <h3 class=\"section-metrics__item-title color_103 font-32 weight_800 lh-120\">\n                                    Productivity in the field service                                <\/h3>\n                            \n                                                            <div class=\"section-metrics__item-text color_121 font-20 weight_400 lh-140\">\n                                    More deployments per day through better planning and less downtime.                                <\/div>\n                                                    <\/article>\n                                            <article class=\"section-metrics__item js-reveal-item\">\n                                                            <div class=\"section-metrics__metric color_103 weight_800 lh-100\">\n                                    -15-20%                                <\/div>\n                            \n                                                            <h3 class=\"section-metrics__item-title color_103 font-32 weight_800 lh-120\">\n                                    Service fee per order                                <\/h3>\n                            \n                                                            <div class=\"section-metrics__item-text color_121 font-20 weight_400 lh-140\">\n                                    Less administration, fewer errors, and less rework.                                <\/div>\n                                                    <\/article>\n                                            <article class=\"section-metrics__item js-reveal-item\">\n                                                            <div class=\"section-metrics__metric color_103 weight_800 lh-100\">\n                                    \u2191\u2191                                <\/div>\n                            \n                                                            <h3 class=\"section-metrics__item-title color_103 font-32 weight_800 lh-120\">\n                                    Customer satisfaction                                <\/h3>\n                            \n                                                            <div class=\"section-metrics__item-text color_121 font-20 weight_400 lh-140\">\n                                    Faster response times and transparent communication.                                <\/div>\n                                                    <\/article>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n\n\n<section class=\"up-section section-content-frame wp-block-ntheme-content-frame\" id=\"content-frame\" data-block=\"content-frame\">\n    <div class=\"up-content\">\n       \n        <div class=\"up-row section-content-frame__inner editor-content\">\n            \n\n<h2 class=\"wp-block-heading\">This is what a service day with SAP FSA looks like.<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A service technician receives their work order on their tablet. They can see the customer history, the required materials, and the digital checklist for the job. On-site, they report times, services rendered, and materials used directly in the system \u2013 even offline, if there&#8217;s no network connection in the boiler room. As soon as the job is completed, the data is transferred seamlessly to dispatch and invoicing. The invoice can then be generated automatically.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Particularly suitable for:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Technical service providers<\/strong>&nbsp;with mobile field service<\/li>\n\n\n\n<li><strong>Machine and plant manufacturers<\/strong>&nbsp;with maintenance contracts<\/li>\n\n\n\n<li><strong>Maintenance organizations<\/strong>&nbsp;and facility services<\/li>\n\n\n\n<li><strong>Building technology and service companies<\/strong>&nbsp;(HVAC, electrical, plumbing, fire protection)<\/li>\n\n\n\n<li><strong>Trading company<\/strong>, who sell and service products as sales partners<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Why DATA UNIT AG?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Specializing in Swiss SMEs<\/strong>&nbsp;\u2013 we know your requirements<\/li>\n\n\n\n<li><strong>Focus on service and maintenance organizations<\/strong><\/li>\n\n\n\n<li><strong>Standardized project methodology<\/strong>&nbsp;for fast results<\/li>\n\n\n\n<li><strong>Quick, structured introduction<\/strong>&nbsp;with the DATA UNIT introductory package<\/li>\n\n\n\n<li><strong>Support, training and assistance from a single source<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">DATA UNIT combines SAP Cloud ERP, SAP FSA and deep industry understanding into an integrated, practical service platform.<\/p>\n\n\n\n    \n    <section class=\"up-section section-testimonials js-reveal-section js-testimonials-section\" id='testimonials'\n        data-block='testimonials'>\n        <div class=\"up-content\">\n            <div class=\"up-row\">\n                <h2 class='title abline color_121 font-48 weight_500 lh-140 text-center js-reveal-item js-reveal-blur'>\n                    Testimonials                <\/h2>\n\n                <p class='sub font-20 color_414 lh-140 weight_400 text-center js-reveal-item js-reveal-blur'>\n                    We&#8217;ve helped companies around the world make the right decisions at the right time. Find out how&#8230; DATA UNIT with professional advice and implementation, finding the right solution for every customer.                <\/p>\n\n                                    <div class=\"boxes js-testimonials-slider\">\n                                                    <a class=\"box js-reveal-item js-testimonial-card js-testimonials-slide\"\n                                                                    href=\"https:\/\/www.chemie-brunschwig.ch\/\"\n                                    target=\"_blank\"\n                                    rel=\"noopener\"\n                                >\n\n                                <div class=\"logo-wrap\">\n                                                                            <img width=\"200\" height=\"200\" src=\"https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2022\/08\/brunschwig.jpg\" class=\"logo\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 767px) 160px, 220px\" srcset=\"https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2022\/08\/brunschwig.jpg 200w, https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2022\/08\/brunschwig-150x150.jpg 150w\" \/>                                                                    <\/div>\n\n                                <div class=\"content\">\n                                                                            <div class=\"text font-16 color_414 lh-160 weight_400\">\n                                            <p>We receive very positive feedback from customers. The software solution is particularly impressive due to its speed, simplicity, and transparency regarding prices and product availability.<\/p>\n                                        <\/div>\n                                                                        <h3 class=\"item-title font-16 color_121 lh-150 weight_700\">\n                                        Roger Levy                                    <\/h3>\n                                                                            <p class=\"position font-14 color_4a5 lh-140 weight_400\">\n                                            CEO                                        <\/p>\n                                                                    <\/div>\n                            <\/a>\n                                                    <a class=\"box js-reveal-item js-testimonial-card js-testimonials-slide\"\n                                                                    href=\"https:\/\/www.proline-schweiz.ch\/\"\n                                    target=\"_blank\"\n                                    rel=\"noopener\"\n                                >\n\n                                <div class=\"logo-wrap\">\n                                                                            <img width=\"300\" height=\"231\" src=\"https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2022\/08\/Pipe-Coat-Center-GmbH-logo-sm-300x231.webp\" class=\"logo\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 767px) 160px, 220px\" srcset=\"https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2022\/08\/Pipe-Coat-Center-GmbH-logo-sm-300x231.webp 300w, https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2022\/08\/Pipe-Coat-Center-GmbH-logo-sm-100x77.webp 100w, https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2022\/08\/Pipe-Coat-Center-GmbH-logo-sm.webp 520w\" \/>                                                                    <\/div>\n\n                                <div class=\"content\">\n                                                                            <div class=\"text font-16 color_414 lh-160 weight_400\">\n                                            <p>Thanks to SAP Business One, our information about current orders is always up to date. And that even applies to the administrative office.<\/p>\n                                        <\/div>\n                                                                        <h3 class=\"item-title font-16 color_121 lh-150 weight_700\">\n                                        Elisa Reuthinger                                    <\/h3>\n                                                                            <p class=\"position font-14 color_4a5 lh-140 weight_400\">\n                                            Accounting                                        <\/p>\n                                                                    <\/div>\n                            <\/a>\n                                                    <a class=\"box js-reveal-item js-testimonial-card js-testimonials-slide\"\n                                                                    href=\"https:\/\/www.schwimmbad-line.ch\/\"\n                                    target=\"_blank\"\n                                    rel=\"noopener\"\n                                >\n\n                                <div class=\"logo-wrap\">\n                                                                            <img width=\"129\" height=\"78\" src=\"https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2022\/03\/RenggliSchwimmbadtechnik-logo.png\" class=\"logo\" alt=\"Renggli Schwimmbadtechnik\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 767px) 160px, 220px\" srcset=\"https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2022\/03\/RenggliSchwimmbadtechnik-logo.png 129w, https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2022\/03\/RenggliSchwimmbadtechnik-logo-100x60.png 100w\" \/>                                                                    <\/div>\n\n                                <div class=\"content\">\n                                                                            <div class=\"text font-16 color_414 lh-160 weight_400\">\n                                            <p>Using SAP FSM allows us this flexibility without having to make countless calls to service technicians.<\/p>\n                                        <\/div>\n                                                                        <h3 class=\"item-title font-16 color_121 lh-150 weight_700\">\n                                        Daniel M\u00fchlebach                                    <\/h3>\n                                                                            <p class=\"position font-14 color_4a5 lh-140 weight_400\">\n                                            CEO &amp; Owner                                        <\/p>\n                                                                    <\/div>\n                            <\/a>\n                                            <\/div>\n                                            <div class=\"section-testimonials__pagination js-testimonials-pagination\" aria-hidden=\"true\">\n                                                            <button class=\"section-testimonials__dot is-active\"\n                                    type=\"button\"\n                                    aria-label=\"Show testimonial 1\"><\/button>\n                                                            <button class=\"section-testimonials__dot\"\n                                    type=\"button\"\n                                    aria-label=\"Show testimonial 2\"><\/button>\n                                                            <button class=\"section-testimonials__dot\"\n                                    type=\"button\"\n                                    aria-label=\"Show testimonial 3\"><\/button>\n                                                    <\/div>\n                                                                    <\/div>\n        <\/div>\n    <\/section>\n\n    \n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n\n    <section class=\"up-section section-downloads js-reveal-section\" id=\"downloads\" data-block=\"downloads\">\n        <div class=\"up-content\">\n            <div class=\"up-row\">\n                                    <h2\n                        class=\"section-downloads__title color_121 font-48 weight_800 lh-120 text-center js-reveal-item js-reveal-blur\">\n                        Learn more \u2013 free downloads                    <\/h2>\n                \n                                    <div\n                        class=\"section-downloads__text font-20 color_414 lh-140 weight_400 text-center js-reveal-item js-reveal-blur\">\n                        Three documents that will make your decision easier.                    <\/div>\n                \n                                    <div class=\"section-downloads__items\">\n                        \n\n                            <a class=\"section-downloads__item section-downloads__item--link js-reveal-item\"\n                                href=\"https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/07\/SAP-FSM-Document-NEW-DE-1.pdf\" download>\n\n\n                                                                    <h3 class=\"section-downloads__item-title color_103 font-32 weight_800 lh-120\">\n                                        SAP FSA Solution Document                                    <\/h3>\n                                \n                                                                    <div class=\"section-downloads__item-text color_232 font-20 weight_400 lh-140\">\n                                        <p>Detailed overview of functions, modules and typical areas of application in field service.<\/p>\n                                    <\/div>\n                                \n                                                                    <p class=\"section-downloads__item-meta color_103 font-16 weight_400 lh-140\">\n                                        PDF \u00b7 3 pages                                    <\/p>\n                                \n                                                                    <span class=\"section-downloads__download\">\n                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"\n                                            xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\">\n                                            <path\n                                                d=\"M14.04 1.00098C14.4743 1.00553 14.9042 1.09245 15.3057 1.25879C15.7193 1.43022 16.0949 1.68198 16.4111 1.99902L19.9971 5.58496L20.1133 5.70605C20.3773 5.99585 20.5896 6.32951 20.7402 6.69238C20.9122 7.1067 21.0005 7.55143 21 8V20C21 20.7957 20.6837 21.5585 20.1211 22.1211C19.5585 22.6837 18.7957 23 18 23H6C5.20435 23 4.44152 22.6837 3.87891 22.1211C3.3163 21.5585 3 20.7957 3 20V4C3 3.20435 3.3163 2.44151 3.87891 1.87891C4.44152 1.3163 5.20435 1 6 1H14C14.0134 1 14.0268 1.00045 14.04 1.00098ZM6 3C5.73478 3 5.4805 3.10543 5.29297 3.29297C5.10543 3.4805 5 3.73478 5 4V20C5 20.2652 5.10543 20.5195 5.29297 20.707C5.48051 20.8946 5.73478 21 6 21H18C18.2652 21 18.5195 20.8946 18.707 20.707C18.8946 20.5195 19 20.2652 19 20V9H15C14.4696 9 13.961 8.78913 13.5859 8.41406C13.2109 8.03899 13 7.53043 13 7V3H6ZM8 16C8.55228 16 9 16.4477 9 17V18C9 18.5523 8.55228 19 8 19C7.44772 19 7 18.5523 7 18V17C7 16.4477 7.44772 16 8 16ZM12 11C12.5523 11 13 11.4477 13 12V18C13 18.5523 12.5523 19 12 19C11.4477 19 11 18.5523 11 18V12C11 11.4477 11.4477 11 12 11ZM16 14C16.5523 14 17 14.4477 17 15V18C17 18.5523 16.5523 19 16 19C15.4477 19 15 18.5523 15 18V15C15 14.4477 15.4477 14 16 14ZM15 7H18.584L15 3.41602V7Z\"\n                                                fill=\"currentColor\" \/>\n                                        <\/svg>\n                                    <\/span>\n                                \n\n                            <\/a>\n\n\n                        \n\n                            <a class=\"section-downloads__item section-downloads__item--link js-reveal-item\"\n                                href=\"https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/07\/DATA-UNIT-Sales-Play-Servicedienstleister-DE.pdf\" download>\n\n\n                                                                    <h3 class=\"section-downloads__item-title color_103 font-32 weight_800 lh-120\">\n                                        Sales Play: Service provider 4.0                                    <\/h3>\n                                \n                                                                    <div class=\"section-downloads__item-text color_232 font-20 weight_400 lh-140\">\n                                        <p>Business case with ROI values, target personas and concrete use cases from Swiss SMEs.<\/p>\n                                    <\/div>\n                                \n                                                                    <p class=\"section-downloads__item-meta color_103 font-16 weight_400 lh-140\">\n                                        PDF \u00b7 1 page                                    <\/p>\n                                \n                                                                    <span class=\"section-downloads__download\">\n                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"\n                                            xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\">\n                                            <path\n                                                d=\"M14.04 1.00098C14.4743 1.00553 14.9042 1.09245 15.3057 1.25879C15.7193 1.43022 16.0949 1.68198 16.4111 1.99902L19.9971 5.58496L20.1133 5.70605C20.3773 5.99585 20.5896 6.32951 20.7402 6.69238C20.9122 7.1067 21.0005 7.55143 21 8V20C21 20.7957 20.6837 21.5585 20.1211 22.1211C19.5585 22.6837 18.7957 23 18 23H6C5.20435 23 4.44152 22.6837 3.87891 22.1211C3.3163 21.5585 3 20.7957 3 20V4C3 3.20435 3.3163 2.44151 3.87891 1.87891C4.44152 1.3163 5.20435 1 6 1H14C14.0134 1 14.0268 1.00045 14.04 1.00098ZM6 3C5.73478 3 5.4805 3.10543 5.29297 3.29297C5.10543 3.4805 5 3.73478 5 4V20C5 20.2652 5.10543 20.5195 5.29297 20.707C5.48051 20.8946 5.73478 21 6 21H18C18.2652 21 18.5195 20.8946 18.707 20.707C18.8946 20.5195 19 20.2652 19 20V9H15C14.4696 9 13.961 8.78913 13.5859 8.41406C13.2109 8.03899 13 7.53043 13 7V3H6ZM8 16C8.55228 16 9 16.4477 9 17V18C9 18.5523 8.55228 19 8 19C7.44772 19 7 18.5523 7 18V17C7 16.4477 7.44772 16 8 16ZM12 11C12.5523 11 13 11.4477 13 12V18C13 18.5523 12.5523 19 12 19C11.4477 19 11 18.5523 11 18V12C11 11.4477 11.4477 11 12 11ZM16 14C16.5523 14 17 14.4477 17 15V18C17 18.5523 16.5523 19 16 19C15.4477 19 15 18.5523 15 18V15C15 14.4477 15.4477 14 16 14ZM15 7H18.584L15 3.41602V7Z\"\n                                                fill=\"currentColor\" \/>\n                                        <\/svg>\n                                    <\/span>\n                                \n\n                            <\/a>\n\n\n                        \n\n                            <a class=\"section-downloads__item section-downloads__item--link js-reveal-item\"\n                                href=\"https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/07\/Pricelist_2026.pdf\" download>\n\n\n                                                                    <h3 class=\"section-downloads__item-title color_103 font-32 weight_800 lh-120\">\n                                        SAP Add-on Price List 2026                                    <\/h3>\n                                \n                                                                    <div class=\"section-downloads__item-text color_232 font-20 weight_400 lh-140\">\n                                        <p>Current licensing models and prices for SAP FSM, SAP Cloud ERP and all add-ons of the DATA UNIT Suite.<\/p>\n                                    <\/div>\n                                \n                                                                    <p class=\"section-downloads__item-meta color_103 font-16 weight_400 lh-140\">\n                                        PDF \u00b7 2026 Edition                                    <\/p>\n                                \n                                                                    <span class=\"section-downloads__download\">\n                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"\n                                            xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\">\n                                            <path\n                                                d=\"M14.04 1.00098C14.4743 1.00553 14.9042 1.09245 15.3057 1.25879C15.7193 1.43022 16.0949 1.68198 16.4111 1.99902L19.9971 5.58496L20.1133 5.70605C20.3773 5.99585 20.5896 6.32951 20.7402 6.69238C20.9122 7.1067 21.0005 7.55143 21 8V20C21 20.7957 20.6837 21.5585 20.1211 22.1211C19.5585 22.6837 18.7957 23 18 23H6C5.20435 23 4.44152 22.6837 3.87891 22.1211C3.3163 21.5585 3 20.7957 3 20V4C3 3.20435 3.3163 2.44151 3.87891 1.87891C4.44152 1.3163 5.20435 1 6 1H14C14.0134 1 14.0268 1.00045 14.04 1.00098ZM6 3C5.73478 3 5.4805 3.10543 5.29297 3.29297C5.10543 3.4805 5 3.73478 5 4V20C5 20.2652 5.10543 20.5195 5.29297 20.707C5.48051 20.8946 5.73478 21 6 21H18C18.2652 21 18.5195 20.8946 18.707 20.707C18.8946 20.5195 19 20.2652 19 20V9H15C14.4696 9 13.961 8.78913 13.5859 8.41406C13.2109 8.03899 13 7.53043 13 7V3H6ZM8 16C8.55228 16 9 16.4477 9 17V18C9 18.5523 8.55228 19 8 19C7.44772 19 7 18.5523 7 18V17C7 16.4477 7.44772 16 8 16ZM12 11C12.5523 11 13 11.4477 13 12V18C13 18.5523 12.5523 19 12 19C11.4477 19 11 18.5523 11 18V12C11 11.4477 11.4477 11 12 11ZM16 14C16.5523 14 17 14.4477 17 15V18C17 18.5523 16.5523 19 16 19C15.4477 19 15 18.5523 15 18V15C15 14.4477 15.4477 14 16 14ZM15 7H18.584L15 3.41602V7Z\"\n                                                fill=\"currentColor\" \/>\n                                        <\/svg>\n                                    <\/span>\n                                \n\n                            <\/a>\n\n\n                                            <\/div>\n                            <\/div>\n        <\/div>\n    <\/section>\n\n    \n\n    <section class=\"up-section section-banner section-banner--blue js-reveal-section\" id='banner' data-block='banner'>\n        <div class=\"up-content\">\n            <div class=\"up-row js-reveal-item js-reveal-scale-down\">\n\n                <div class=\"left-col\">\n                    <h2 class=\"title color_121 font-48 weight_700 lh-140\">\n                        No more paperwork in the field service                    <\/h2>\n                    <p class=\"text color_121 font-18 weight_400 lh-140\">\n                        Find out in a short conversation how SAP FSA brings your deployments from paper to real time.\r\n                    <\/p>\n                                            <div class=\"buttons_group\">\n                                                            <a class=\"main-link orange js-reveal-item js-reveal-soft\"\n                                    href=\"#pop_1\"\n                                    target=\"_self\">\n                                    Schedule an expert consultation                                 <\/a>\n                            \n                                                    <\/div>\n                                    <\/div>\n                <div class=\"right-col image-padding-without\">\n                                            <img width=\"768\" height=\"1024\" src=\"https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/07\/P1000378-768x1024.jpg\" class=\"img\" alt=\"\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 767px) calc(100vw - 40px), (max-width: 1280px) 50vw, 720px\" srcset=\"https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/07\/P1000378-768x1024.jpg 768w, https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/07\/P1000378-225x300.jpg 225w, https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/07\/P1000378-1152x1536.jpg 1152w, https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/07\/P1000378.jpg 1536w\" \/>                                    <\/div>\n\n            <\/div>\n        <\/div>\n    <\/section>\n\n    \n\n\n\n<section class=\"up-section section-full-faq js-reveal-section\" id=\"full-faq\" data-block=\"full-faq\"\n    data-reveal-stagger=\"0.08\">\n  \n\n    <div class=\"up-content\">\n        <div class=\"up-row\">\n                            <h2 class=\"title color_121 font-48 weight_700 lh-120 text-center js-reveal-item js-reveal-blur\">\n                     Frequently Asked Questions about SAP Field Service and Asset Management                <\/h2>\n            \n                            <div class=\"section-full-faq__list\">\n                                                                    <div class=\"up-faq_item js-reveal-item active\">\n                            <div class=\"up-faq_head\">\n                                <h3 class=\"font-20 color_232 lh-120 weight_400\">\n                                    What is SAP Field Service and Asset Management (FSA)?                                <\/h3>\n                                <div class=\"up-plus active\">\n                                    <div class=\"shell\"><\/div>\n                                <\/div>\n                            <\/div>\n\n                            <div class=\"up-faq_body font-16 color_414 lh-140 weight_400\">\n                                <p>SAP Field Service Management is a cloud-based solution for managing the entire field service business \u2013 from scheduling and mobile service execution to feedback and invoicing. As an add-on, FSM integrates seamlessly with SAP Cloud ERP (S\/4HANA Cloud Public Edition) and SAP Business One.<\/p>\n                            <\/div>\n                        <\/div>\n                                                                    <div class=\"up-faq_item js-reveal-item\">\n                            <div class=\"up-faq_head\">\n                                <h3 class=\"font-20 color_232 lh-120 weight_400\">\n                                    For which companies is SAP FSA suitable?                                <\/h3>\n                                <div class=\"up-plus\">\n                                    <div class=\"shell\"><\/div>\n                                <\/div>\n                            <\/div>\n\n                            <div class=\"up-faq_body hidden font-16 color_414 lh-140 weight_400\">\n                                <p>Especially suitable for technical service providers, machine and plant manufacturers, maintenance organizations, building technicians, and service companies with mobile field service. Typical DATA UNIT customers are Swiss SMEs with 20 to 150 employees and 20 to 40 service technicians.<\/p>\n                            <\/div>\n                        <\/div>\n                                                                    <div class=\"up-faq_item js-reveal-item\">\n                            <div class=\"up-faq_head\">\n                                <h3 class=\"font-20 color_232 lh-120 weight_400\">\n                                    Can SAP FSM be integrated with SAP Business One?                                <\/h3>\n                                <div class=\"up-plus\">\n                                    <div class=\"shell\"><\/div>\n                                <\/div>\n                            <\/div>\n\n                            <div class=\"up-faq_body hidden font-16 color_414 lh-140 weight_400\">\n                                <p>Yes. DATA UNIT offers a pre-configured integration between SAP FSM and SAP Business One. Orders, material consumption, times, and feedback flow seamlessly between field service, scheduling, and accounting.<\/p>\n                            <\/div>\n                        <\/div>\n                                                                    <div class=\"up-faq_item js-reveal-item\">\n                            <div class=\"up-faq_head\">\n                                <h3 class=\"font-20 color_232 lh-120 weight_400\">\n                                    Can SAP FSA be integrated with SAP S\/4HANA Cloud Public Edition?                                <\/h3>\n                                <div class=\"up-plus\">\n                                    <div class=\"shell\"><\/div>\n                                <\/div>\n                            <\/div>\n\n                            <div class=\"up-faq_body hidden font-16 color_414 lh-140 weight_400\">\n                                <p>Yes. SAP FSM is designed as an add-on for SAP Cloud ERP. DATA UNIT implements FSM and SAP Cloud ERP together in one project, ensuring a seamless end-to-end process chain.<\/p>\n                            <\/div>\n                        <\/div>\n                                                                    <div class=\"up-faq_item js-reveal-item\">\n                            <div class=\"up-faq_head\">\n                                <h3 class=\"font-20 color_232 lh-120 weight_400\">\n                                    Does the SAP FSA mobile app also work offline?                                <\/h3>\n                                <div class=\"up-plus\">\n                                    <div class=\"shell\"><\/div>\n                                <\/div>\n                            <\/div>\n\n                            <div class=\"up-faq_body hidden font-16 color_414 lh-140 weight_400\">\n                                <p>Yes. The mobile service app is fully offline capable. Service technicians can access orders, checklists, customer history, and material information even without an internet connection. As soon as a connection is re-established, the data synchronizes automatically.<\/p>\n                            <\/div>\n                        <\/div>\n                                                                    <div class=\"up-faq_item js-reveal-item\">\n                            <div class=\"up-faq_head\">\n                                <h3 class=\"font-20 color_232 lh-120 weight_400\">\n                                    How much does SAP Field Service and Asset Management cost?                                <\/h3>\n                                <div class=\"up-plus\">\n                                    <div class=\"shell\"><\/div>\n                                <\/div>\n                            <\/div>\n\n                            <div class=\"up-faq_body hidden font-16 color_414 lh-140 weight_400\">\n                                <p>SAP FSA is licensed per user in the SaaS model. Since every project is unique, DATA UNIT creates a customized offer based on the number of users, desired modules, and scope of implementation. You can find the current add-on price list <a href=\"https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/07\/Pricelist_2026.pdf\">here.<\/a><\/p>\n                            <\/div>\n                        <\/div>\n                                                                    <div class=\"up-faq_item js-reveal-item\">\n                            <div class=\"up-faq_head\">\n                                <h3 class=\"font-20 color_232 lh-120 weight_400\">\n                                    How long does the implementation of SAP FSA take?                                <\/h3>\n                                <div class=\"up-plus\">\n                                    <div class=\"shell\"><\/div>\n                                <\/div>\n                            <\/div>\n\n                            <div class=\"up-faq_body hidden font-16 color_414 lh-140 weight_400\">\n                                <p>Thanks to the standardized DATA UNIT implementation package for service providers, initial results are possible within a few weeks \u2013 without lengthy individual projects. The exact timeline depends on the number of users, process complexity, and existing data quality.<\/p>\n                            <\/div>\n                        <\/div>\n                                                                    <div class=\"up-faq_item js-reveal-item\">\n                            <div class=\"up-faq_head\">\n                                <h3 class=\"font-20 color_232 lh-120 weight_400\">\n                                    What measurable benefits does SAP FSA offer?                                <\/h3>\n                                <div class=\"up-plus\">\n                                    <div class=\"shell\"><\/div>\n                                <\/div>\n                            <\/div>\n\n                            <div class=\"up-faq_body hidden font-16 color_414 lh-140 weight_400\">\n                                <p>Typical implementation projects result in: up to 20\u201330% higher first-time fix rates, 20\u201325% increased field service productivity, and 15\u201320% lower service costs per order. In addition, there is significantly higher customer satisfaction and shorter response times.<\/p>\n                            <\/div>\n                        <\/div>\n                                                                    <div class=\"up-faq_item js-reveal-item\">\n                            <div class=\"up-faq_head\">\n                                <h3 class=\"font-20 color_232 lh-120 weight_400\">\n                                    How does AI support deployment planning in SAP FSA?                                <\/h3>\n                                <div class=\"up-plus\">\n                                    <div class=\"shell\"><\/div>\n                                <\/div>\n                            <\/div>\n\n                            <div class=\"up-faq_body hidden font-16 color_414 lh-140 weight_400\">\n                                <p>AI-powered dispatching takes into account qualifications, availability, location, and request priority to optimally assign service technicians. This reduces travel times, avoids downtime, and increases utilization \u2013 without your dispatcher having to manually assign each job.<\/p>\n                            <\/div>\n                        <\/div>\n                                                                    <div class=\"up-faq_item js-reveal-item\">\n                            <div class=\"up-faq_head\">\n                                <h3 class=\"font-20 color_232 lh-120 weight_400\">\n                                    Can end customers book service appointments themselves?                                <\/h3>\n                                <div class=\"up-plus\">\n                                    <div class=\"shell\"><\/div>\n                                <\/div>\n                            <\/div>\n\n                            <div class=\"up-faq_body hidden font-16 color_414 lh-140 weight_400\">\n                                <p>Yes. SAP FSM offers a customer self-service portal with QR code scanning and intelligent chatbots. End customers can book appointments themselves, submit service requests, and transparently track the status of their orders. This relieves the burden on your service center and improves the customer experience.<\/p>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":110716,"parent":109979,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-111630","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SAP Field Service and Asset Management | DATA UNIT<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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