{"id":1167,"date":"2026-06-10T13:11:24","date_gmt":"2026-06-10T13:11:24","guid":{"rendered":"https:\/\/dataunit.nadlotest.ch\/?page_id=1167"},"modified":"2026-06-10T13:12:03","modified_gmt":"2026-06-10T13:12:03","slug":"technical-service-providers","status":"publish","type":"page","link":"https:\/\/dataunit.nadlotest.ch\/en\/technical-service-providers\/","title":{"rendered":"Technical Service providers"},"content":{"rendered":"\n\n    <section class=\"up-section section-subpage-hero js-reveal-section\" data-block=\"subpage-hero\"\n        data-reveal-start=\"top 100%\" data-reveal-stagger=\"0.14\">\n        <svg class=\"grid\" viewBox=\"0 0 675 450\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\">\n            <rect class=\"cell a\" x=\"45\" y=\"45\" width=\"45\" height=\"45\" \/>\n            <rect class=\"cell b\" x=\"270\" y=\"90\" width=\"45\" height=\"45\" \/>\n            <rect class=\"cell c\" x=\"135\" y=\"180\" width=\"45\" height=\"45\" \/>\n            <rect 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  <line class=\"grid-line\" x1=\"0\" y1=\"135\" x2=\"675\" y2=\"135\" \/>\n                <line class=\"grid-line\" x1=\"0\" y1=\"180\" x2=\"675\" y2=\"180\" \/>\n                <line class=\"grid-line\" x1=\"0\" y1=\"225\" x2=\"675\" y2=\"225\" \/>\n                <line class=\"grid-line\" x1=\"0\" y1=\"270\" x2=\"675\" y2=\"270\" \/>\n                <line class=\"grid-line\" x1=\"0\" y1=\"315\" x2=\"675\" y2=\"315\" \/>\n                <line class=\"grid-line\" x1=\"0\" y1=\"360\" x2=\"675\" y2=\"360\" \/>\n                <line class=\"grid-line\" x1=\"0\" y1=\"405\" x2=\"675\" y2=\"405\" \/>\n                <line class=\"grid-line\" x1=\"0\" y1=\"450\" x2=\"675\" y2=\"450\" \/>\n            <\/g>\n        <\/svg>\n\n        <div class=\"up-content\">\n            <div class=\"up-row\">\n                                    <div class=\"breadcrumps subpage-hero__breadcrumbs\"><div class=\"up-container\"><div class=\"line\"><a href=\"https:\/\/dataunit.nadlotest.ch\/en\/\">Home<\/a><span class=\"srp fill\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M5.52925 3.52876C5.7896 3.26841 6.21161 3.26841 6.47195 3.52876L10.472 7.52876C10.7323 7.78911 10.7323 8.21112 10.472 8.47147L6.47195 12.4715C6.21161 12.7318 5.7896 12.7318 5.52925 12.4715C5.2689 12.2111 5.2689 11.7891 5.52925 11.5288L9.05789 8.00011L5.52925 4.47147C5.2689 4.21112 5.2689 3.78911 5.52925 3.52876Z\" fill=\"#10395E\"\/>\n<\/svg>\n<\/span><\/div><\/div><\/div>                \n\n                <h1 class=\"title title--inline js-reveal-item js-reveal-blur font-80 weight_800 lh-110 text-up\">\n                                            <span class=\" color_f59  js-reveal-item js-reveal-blur \">\n                            ERP for technical                        <\/span>\n                                                                <span class=\" color_103 \">\n                            service providers                        <\/span>\n                                    <\/h1>\n\n                \n                                    <div class=\"text color_414 font-16 weight_400 lh-140 js-reveal-item js-reveal-blur\">\n                        First-class technical service is crucial for customer loyalty. Avoid negative customer experiences and trust the experts in ERP for technical service providers.                    <\/div>\n                \n                <div class=\"buttons_group\">\n                    \n                    \n\n                                    <\/div>\n            <\/div>\n\n                    <\/div>\n\n\n    <\/section>\n\n    \n\n<section class=\"up-section section-info js-reveal-section  \"\n    id='info' data-block='info' data-reveal-stagger=\"0.14\"\n    >\n        <div class=\"up-content\">\n            <div class=\"up-row\">\n\n                <div class=\"left-col js-reveal-item\">\n                                            <img decoding=\"async\" width=\"100%\" height=\"1104\" class='img'\n                            src=\"https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/04\/photo.jpg\" alt=\"\" \/>\n                                    <\/div>\n                <div class=\"right-col\">\n\n                    <h2 class=\"title color_121 font-44 weight_500 lh-140 js-reveal-item js-reveal-blur\">\n                         A service that meets the demands of your business.                    <\/h2>\n                    <p class=\"text font-16 weight_400 lh-140 color_414 js-reveal-item js-reveal-blur\">\n                        The functions of an ERP system for technical service providers range from recording the service request to its completion.\r\n\r\nWork is optimally assigned according to each technician&#8217;s role, the steps of each intervention are recorded in real time with just a few clicks, and customers give five-star ratings for service efficiency.\r\n\r\nAll information is displayed in an integrated manner to enable control of the company&#8217;s key variables, such as the cost of the service or the profitability of each project.                    <\/p>\n                                                                <a class=\"main-link js-reveal-item\" href=\"#\"\n                            target=\"_self\">\n                            Book a demo\n                        <\/a>\n                                    <\/div>\n\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n\n\n\n<section class=\"up-section section-solutions-tabs js-reveal-section js-solutions-tabs\" id=\"solutions-tabs\"\n    data-block=\"solutions-tabs\" data-solutions-delay=\"7000\">\n    <div class=\"up-content\">\n        <div class=\"up-row\">\n          \n\n                           \n                    <div class=\"section-solutions-tabs__nav js-reveal-item\" role=\"tablist\"\n                        aria-label=\"Challenges for technical service providers.\">\n\n                          <div class=\"section-solutions-tabs__heading\">\n                                    <h2 class=\"title color_121 font-48 weight_700 lh-120 js-reveal-item js-reveal-blur\">\n                        Challenges for technical service providers.                    <\/h2>\n                \n                            <\/div>\n\n\n                                                                                <button class=\"section-solutions-tabs__tab active\" type=\"button\"\n                                role=\"tab\" aria-selected=\"true\"\n                                aria-controls=\"solution-tabs-panel-0\"\n                                id=\"solution-tabs-tab-0\" data-solution-tab=\"0\">\n                                <span class=\"section-solutions-tabs__tab-index font-20 color_232 lh-140 weight_400\">\n                                    01                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-title font-20 color_232 lh-140 weight_400\">\n                                    Increasing customer demands                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-progress\" aria-hidden=\"true\">\n                                    <span><\/span>\n                                <\/span>\n                            <\/button>\n                                                                                <button class=\"section-solutions-tabs__tab\" type=\"button\"\n                                role=\"tab\" aria-selected=\"false\"\n                                aria-controls=\"solution-tabs-panel-1\"\n                                id=\"solution-tabs-tab-1\" data-solution-tab=\"1\">\n                                <span class=\"section-solutions-tabs__tab-index font-20 color_232 lh-140 weight_400\">\n                                    02                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-title font-20 color_232 lh-140 weight_400\">\n                                    Transparent planning                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-progress\" aria-hidden=\"true\">\n                                    <span><\/span>\n                                <\/span>\n                            <\/button>\n                                                                                <button class=\"section-solutions-tabs__tab\" type=\"button\"\n                                role=\"tab\" aria-selected=\"false\"\n                                aria-controls=\"solution-tabs-panel-2\"\n                                id=\"solution-tabs-tab-2\" data-solution-tab=\"2\">\n                                <span class=\"section-solutions-tabs__tab-index font-20 color_232 lh-140 weight_400\">\n                                    03                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-title font-20 color_232 lh-140 weight_400\">\n                                    Efficient service execution                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-progress\" aria-hidden=\"true\">\n                                    <span><\/span>\n                                <\/span>\n                            <\/button>\n                                                                                <button class=\"section-solutions-tabs__tab\" type=\"button\"\n                                role=\"tab\" aria-selected=\"false\"\n                                aria-controls=\"solution-tabs-panel-3\"\n                                id=\"solution-tabs-tab-3\" data-solution-tab=\"3\">\n                                <span class=\"section-solutions-tabs__tab-index font-20 color_232 lh-140 weight_400\">\n                                    04                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-title font-20 color_232 lh-140 weight_400\">\n                                    Extensive service billing                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-progress\" aria-hidden=\"true\">\n                                    <span><\/span>\n                                <\/span>\n                            <\/button>\n                                                                                <button class=\"section-solutions-tabs__tab\" type=\"button\"\n                                role=\"tab\" aria-selected=\"false\"\n                                aria-controls=\"solution-tabs-panel-4\"\n                                id=\"solution-tabs-tab-4\" data-solution-tab=\"4\">\n                                <span class=\"section-solutions-tabs__tab-index font-20 color_232 lh-140 weight_400\">\n                                    05                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-title font-20 color_232 lh-140 weight_400\">\n                                    Lack of added value                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-progress\" aria-hidden=\"true\">\n                                    <span><\/span>\n                                <\/span>\n                            <\/button>\n                                                                                <button class=\"section-solutions-tabs__tab\" type=\"button\"\n                                role=\"tab\" aria-selected=\"false\"\n                                aria-controls=\"solution-tabs-panel-5\"\n                                id=\"solution-tabs-tab-5\" data-solution-tab=\"5\">\n                                <span class=\"section-solutions-tabs__tab-index font-20 color_232 lh-140 weight_400\">\n                                    06                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-title font-20 color_232 lh-140 weight_400\">\n                                    Everything is under your control                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-progress\" aria-hidden=\"true\">\n                                    <span><\/span>\n                                <\/span>\n                            <\/button>\n                                            <\/div>\n\n                    <div class=\"section-solutions-tabs__content js-reveal-item\">\n                                                                                <article class=\"section-solutions-tabs__panel active\" role=\"tabpanel\"\n                                id=\"solution-tabs-panel-0\"\n                                aria-labelledby=\"solution-tabs-tab-0\"\n\n                                 data-solution-panel=\"0\">\n\n                                <div class=\"section-solutions-tabs__visual\" aria-hidden=\"true\">\n                                                                            <div class=\"section-solutions-tabs__visual-fallback\">\n                                          \n                                        <\/div>\n                                                                    <\/div>\n\n                                <div class=\"section-solutions-tabs__copy\">\n                                                                            <h3 class=\"font-20 color_031 lh-140 weight_700\">\n                                            Increasing customer demands                                        <\/h3>\n                                    \n                                                                            <div class=\"section-solutions-tabs__text font-16 color_282 lh-150 weight_400\">\n                                            Customers expect first-class service! If they don&#8217;t receive it from you, they&#8217;ll go to the competition. A good, fast, and efficient field service team is the secret to success. Technical service providers must have all the qualifications, details, tools, and information necessary to resolve a problem at the first appointment. Customers measure the success of a project by its problem-solving capabilities, transparency, and self-service options.                                        <\/div>\n                                    \n                                   \n                                <\/div>\n                            <\/article>\n                                                                                <article class=\"section-solutions-tabs__panel\" role=\"tabpanel\"\n                                id=\"solution-tabs-panel-1\"\n                                aria-labelledby=\"solution-tabs-tab-1\"\n\n                                hidden data-solution-panel=\"1\">\n\n                                <div class=\"section-solutions-tabs__visual\" aria-hidden=\"true\">\n                                                                            <div class=\"section-solutions-tabs__visual-fallback\">\n                                          \n                                        <\/div>\n                                                                    <\/div>\n\n                                <div class=\"section-solutions-tabs__copy\">\n                                                                            <h3 class=\"font-20 color_031 lh-140 weight_700\">\n                                            Transparent planning                                        <\/h3>\n                                    \n                                                                            <div class=\"section-solutions-tabs__text font-16 color_282 lh-150 weight_400\">\n                                            Transparent and rapid planning is essential for efficient response times. Technical service providers must be scheduled according to their skills, availability, and location. This allows them to resolve the problem on their first visit. Without the right tools, planning and prioritizing service requests is complicated, error-prone, and time-consuming, which increases response times.                                        <\/div>\n                                    \n                                   \n                                <\/div>\n                            <\/article>\n                                                                                <article class=\"section-solutions-tabs__panel\" role=\"tabpanel\"\n                                id=\"solution-tabs-panel-2\"\n                                aria-labelledby=\"solution-tabs-tab-2\"\n\n                                hidden data-solution-panel=\"2\">\n\n                                <div class=\"section-solutions-tabs__visual\" aria-hidden=\"true\">\n                                                                            <div class=\"section-solutions-tabs__visual-fallback\">\n                                          \n                                        <\/div>\n                                                                    <\/div>\n\n                                <div class=\"section-solutions-tabs__copy\">\n                                                                            <h3 class=\"font-20 color_031 lh-140 weight_700\">\n                                            Efficient service execution                                        <\/h3>\n                                    \n                                                                            <div class=\"section-solutions-tabs__text font-16 color_282 lh-150 weight_400\">\n                                            Service work must be carried out efficiently and to a high standard. However, no two devices encountered at the customer&#8217;s site are alike \u2013 a challenge, especially when the exact specifications of each device are unknown or not readily available. As a result, service work takes longer, and in the worst-case scenario, a second visit is required to resolve the problem.                                        <\/div>\n                                    \n                                   \n                                <\/div>\n                            <\/article>\n                                                                                <article class=\"section-solutions-tabs__panel\" role=\"tabpanel\"\n                                id=\"solution-tabs-panel-3\"\n                                aria-labelledby=\"solution-tabs-tab-3\"\n\n                                hidden data-solution-panel=\"3\">\n\n                                <div class=\"section-solutions-tabs__visual\" aria-hidden=\"true\">\n                                                                            <div class=\"section-solutions-tabs__visual-fallback\">\n                                          \n                                        <\/div>\n                                                                    <\/div>\n\n                                <div class=\"section-solutions-tabs__copy\">\n                                                                            <h3 class=\"font-20 color_031 lh-140 weight_700\">\n                                            Extensive service billing                                        <\/h3>\n                                    \n                                                                            <div class=\"section-solutions-tabs__text font-16 color_282 lh-150 weight_400\">\n                                            Service calls incur various costs \u2013 in addition to the actual service itself, there are the spare parts used, travel expenses, and other costs such as overnight stays. Without accurate expense tracking \u2013 taking into account the service level agreement and customer history \u2013 service and expense billing can become a lengthy process.                                        <\/div>\n                                    \n                                   \n                                <\/div>\n                            <\/article>\n                                                                                <article class=\"section-solutions-tabs__panel\" role=\"tabpanel\"\n                                id=\"solution-tabs-panel-4\"\n                                aria-labelledby=\"solution-tabs-tab-4\"\n\n                                hidden data-solution-panel=\"4\">\n\n                                <div class=\"section-solutions-tabs__visual\" aria-hidden=\"true\">\n                                                                            <div class=\"section-solutions-tabs__visual-fallback\">\n                                          \n                                        <\/div>\n                                                                    <\/div>\n\n                                <div class=\"section-solutions-tabs__copy\">\n                                                                            <h3 class=\"font-20 color_031 lh-140 weight_700\">\n                                            Lack of added value                                        <\/h3>\n                                    \n                                                                            <div class=\"section-solutions-tabs__text font-16 color_282 lh-150 weight_400\">\n                                            Service technicians work with customers almost daily and are therefore crucial to the service experience. Although the impact of this collaboration on day-to-day business is not immediately apparent, it should be leveraged to strengthen customer loyalty and encourage repeat and additional purchases.                                        <\/div>\n                                    \n                                   \n                                <\/div>\n                            <\/article>\n                                                                                <article class=\"section-solutions-tabs__panel\" role=\"tabpanel\"\n                                id=\"solution-tabs-panel-5\"\n                                aria-labelledby=\"solution-tabs-tab-5\"\n\n                                hidden data-solution-panel=\"5\">\n\n                                <div class=\"section-solutions-tabs__visual\" aria-hidden=\"true\">\n                                                                            <div class=\"section-solutions-tabs__visual-fallback\">\n                                          \n                                        <\/div>\n                                                                    <\/div>\n\n                                <div class=\"section-solutions-tabs__copy\">\n                                                                            <h3 class=\"font-20 color_031 lh-140 weight_700\">\n                                            Everything is under your control                                        <\/h3>\n                                    \n                                                                            <div class=\"section-solutions-tabs__text font-16 color_282 lh-150 weight_400\">\n                                            From service planning and work allocation to associated costs and user experience, everything is important for a technical service provider to operate profitably.\r\n\r\nRely on an ERP system for technical service providers to keep everything under control, day in and day out.                                        <\/div>\n                                    \n                                   \n                                <\/div>\n                            <\/article>\n                                            <\/div>\n              \n               \n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n<section class=\"up-section section-testimonials js-reveal-section js-testimonials-section\" id='testimonials'\n        data-block='testimonials'>\n        <div class=\"up-content\">\n            <div class=\"up-row\">\n                <h2 class='title color_121 font-48 weight_500 lh-140 text-center js-reveal-item js-reveal-blur'>\n                                    <\/h2>\n\n                <p class='sub font-20 color_414 lh-140 weight_400 text-center js-reveal-item js-reveal-blur'>\n                                    <\/p>\n                            <\/div>\n        <\/div>\n    <\/section>\n\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1167","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Technical Service providers | DATA UNIT<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Technical Service providers | DATA UNIT\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dataunit.nadlotest.ch\/en\/technical-service-providers\/\" \/>\n<meta property=\"og:site_name\" content=\"DATA 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