{"id":989,"date":"2026-06-08T14:32:18","date_gmt":"2026-06-08T14:32:18","guid":{"rendered":"https:\/\/dataunit.nadlotest.ch\/?page_id=989"},"modified":"2026-06-08T14:41:17","modified_gmt":"2026-06-08T14:41:17","slug":"sap-field-service-management","status":"publish","type":"page","link":"https:\/\/dataunit.nadlotest.ch\/en\/sap-field-service-management\/","title":{"rendered":"SAP Field Service Management"},"content":{"rendered":"\n\n    <section class=\"up-section section-subpage-hero js-reveal-section\" data-block=\"subpage-hero\"\n        data-reveal-start=\"top 100%\" data-reveal-stagger=\"0.14\">\n        <svg class=\"grid\" viewBox=\"0 0 675 450\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\">\n            <rect class=\"cell a\" x=\"45\" y=\"45\" width=\"45\" height=\"45\" \/>\n            <rect class=\"cell b\" x=\"270\" y=\"90\" width=\"45\" height=\"45\" \/>\n            <rect class=\"cell c\" x=\"135\" y=\"180\" width=\"45\" height=\"45\" \/>\n            <rect 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  <line class=\"grid-line\" x1=\"0\" y1=\"135\" x2=\"675\" y2=\"135\" \/>\n                <line class=\"grid-line\" x1=\"0\" y1=\"180\" x2=\"675\" y2=\"180\" \/>\n                <line class=\"grid-line\" x1=\"0\" y1=\"225\" x2=\"675\" y2=\"225\" \/>\n                <line class=\"grid-line\" x1=\"0\" y1=\"270\" x2=\"675\" y2=\"270\" \/>\n                <line class=\"grid-line\" x1=\"0\" y1=\"315\" x2=\"675\" y2=\"315\" \/>\n                <line class=\"grid-line\" x1=\"0\" y1=\"360\" x2=\"675\" y2=\"360\" \/>\n                <line class=\"grid-line\" x1=\"0\" y1=\"405\" x2=\"675\" y2=\"405\" \/>\n                <line class=\"grid-line\" x1=\"0\" y1=\"450\" x2=\"675\" y2=\"450\" \/>\n            <\/g>\n        <\/svg>\n\n        <div class=\"up-content\">\n            <div class=\"up-row\">\n                                    <div class=\"breadcrumps subpage-hero__breadcrumbs\"><div class=\"up-container\"><div class=\"line\"><a href=\"https:\/\/dataunit.nadlotest.ch\/en\/\">Home<\/a><span class=\"srp fill\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M5.52925 3.52876C5.7896 3.26841 6.21161 3.26841 6.47195 3.52876L10.472 7.52876C10.7323 7.78911 10.7323 8.21112 10.472 8.47147L6.47195 12.4715C6.21161 12.7318 5.7896 12.7318 5.52925 12.4715C5.2689 12.2111 5.2689 11.7891 5.52925 11.5288L9.05789 8.00011L5.52925 4.47147C5.2689 4.21112 5.2689 3.78911 5.52925 3.52876Z\" fill=\"#10395E\"\/>\n<\/svg>\n<\/span><\/div><\/div><\/div>                \n\n                <h1 class=\"title title--inline js-reveal-item js-reveal-blur font-80 weight_800 lh-110 text-up\">\n                                            <span class=\" color_f59  js-reveal-item js-reveal-blur \">\n                            SAP Field                        <\/span>\n                                                                <span class=\" color_103 \">\n                            Service Management                        <\/span>\n                                    <\/h1>\n\n                \n                                    <div class=\"text color_414 font-16 weight_400 lh-140 js-reveal-item js-reveal-blur\">\n                        Technical service providers need to be mobile. SAP Field Service offers the necessary digital support for your service employees.                    <\/div>\n                \n                <div class=\"buttons_group\">\n                                            <a class=\"main-link filled orange js-reveal-item js-reveal-soft\"\n                            href=\"#\" target=\"_self\">\n                            Arrange a demo                        <\/a>\n                    \n                                            <a class=\"main-link  js-reveal-item js-reveal-soft\" href=\"#\"\n                            target=\"_self\">\n                            <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                <path\n                                    d=\"M21 14C21.5523 14 22 14.4477 22 15V19C22 19.7957 21.6837 20.5585 21.1211 21.1211C20.5585 21.6837 19.7957 22 19 22H5C4.20435 22 3.44151 21.6837 2.87891 21.1211C2.3163 20.5585 2 19.7957 2 19V15C2 14.4477 2.44772 14 3 14C3.55228 14 4 14.4477 4 15V19L4.00488 19.0986C4.02757 19.3276 4.12883 19.5429 4.29297 19.707C4.48051 19.8946 4.73478 20 5 20H19C19.2652 20 19.5195 19.8946 19.707 19.707C19.8946 19.5195 20 19.2652 20 19V15C20 14.4477 20.4477 14 21 14ZM12 2C12.5523 2 13 2.44772 13 3V12.5859L16.293 9.29297C16.6835 8.90244 17.3165 8.90244 17.707 9.29297C18.0976 9.68349 18.0976 10.3165 17.707 10.707L12.707 15.707C12.6592 15.7548 12.6065 15.7976 12.5498 15.835C12.5121 15.8599 12.4727 15.8811 12.4326 15.9004C12.3874 15.9222 12.3407 15.9412 12.292 15.9561C12.2717 15.9622 12.251 15.9668 12.2305 15.9717C12.2191 15.9744 12.2078 15.9772 12.1963 15.9795C12.1859 15.9816 12.1754 15.9826 12.165 15.9844C12.1112 15.9933 12.0563 16 12 16C11.9433 16 11.8881 15.9934 11.834 15.9844C11.8236 15.9826 11.8131 15.9816 11.8027 15.9795C11.7912 15.9772 11.7799 15.9744 11.7686 15.9717C11.748 15.9668 11.7273 15.9623 11.707 15.9561C11.6584 15.9412 11.6116 15.9222 11.5664 15.9004C11.5266 15.8812 11.4877 15.8597 11.4502 15.835C11.3935 15.7976 11.3408 15.7548 11.293 15.707L6.29297 10.707C5.90244 10.3165 5.90244 9.68349 6.29297 9.29297C6.68349 8.90244 7.31651 8.90244 7.70703 9.29297L11 12.5859V3C11 2.44772 11.4477 2 12 2Z\"\n                                    fill=\"#10395E\" \/>\n                            <\/svg>\n\n                            Documentation                        <\/a>\n                    \n\n                                    <\/div>\n            <\/div>\n\n                    <\/div>\n\n\n    <\/section>\n\n    \n\n<section class=\"up-section section-content-frame wp-block-ntheme-content-frame\">\n    <div class=\"up-content\">\n        <h2 class=\"up-section-title\">SAP Field Service Management<\/h2>        <div class=\"up-row section-content-frame__inner editor-content\">\n            \n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/06\/Webinar-Patrick-new-1-1024x576.webp\" alt=\"\" class=\"wp-image-999\" srcset=\"https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/06\/Webinar-Patrick-new-1-1024x576.webp 1024w, https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/06\/Webinar-Patrick-new-1-300x169.webp 300w, https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/06\/Webinar-Patrick-new-1-768x432.webp 768w, https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/06\/Webinar-Patrick-new-1-1536x864.webp 1536w, https:\/\/dataunit.nadlotest.ch\/wp-content\/uploads\/2026\/06\/Webinar-Patrick-new-1.webp 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n\n<section class=\"up-section section-solutions-tabs js-reveal-section js-solutions-tabs\" id=\"solutions-tabs\"\n    data-block=\"solutions-tabs\" data-solutions-delay=\"7000\">\n    <div class=\"up-content\">\n        <div class=\"up-row\">\n          \n\n                           \n                    <div class=\"section-solutions-tabs__nav js-reveal-item\" role=\"tablist\"\n                        aria-label=\"Why Field Service Management?\">\n\n                          <div class=\"section-solutions-tabs__heading\">\n                                    <h2 class=\"title color_121 font-48 weight_700 lh-120 js-reveal-item js-reveal-blur\">\n                        Why Field Service Management?                    <\/h2>\n                \n                                    <p class=\"sub font-20 color_414 lh-140 weight_400 js-reveal-item js-reveal-blur\">\n                        Ensure effortless, proactive service that wins over your customers. SAP Field Service Management empowers your technicians with mobile tools and features for artificial intelligence, machine learning, and the Internet of Things.                    <\/p>\n                            <\/div>\n\n\n                                                                                <button class=\"section-solutions-tabs__tab active\" type=\"button\"\n                                role=\"tab\" aria-selected=\"true\"\n                                aria-controls=\"solution-tabs-panel-0\"\n                                id=\"solution-tabs-tab-0\" data-solution-tab=\"0\">\n                                <span class=\"section-solutions-tabs__tab-index font-20 color_232 lh-140 weight_400\">\n                                    01                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-title font-20 color_232 lh-140 weight_400\">\n                                    Scheduling and deployment planning for the field service                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-progress\" aria-hidden=\"true\">\n                                    <span><\/span>\n                                <\/span>\n                            <\/button>\n                                                                                <button class=\"section-solutions-tabs__tab\" type=\"button\"\n                                role=\"tab\" aria-selected=\"false\"\n                                aria-controls=\"solution-tabs-panel-1\"\n                                id=\"solution-tabs-tab-1\" data-solution-tab=\"1\">\n                                <span class=\"section-solutions-tabs__tab-index font-20 color_232 lh-140 weight_400\">\n                                    02                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-title font-20 color_232 lh-140 weight_400\">\n                                    On-site service                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-progress\" aria-hidden=\"true\">\n                                    <span><\/span>\n                                <\/span>\n                            <\/button>\n                                                                                <button class=\"section-solutions-tabs__tab\" type=\"button\"\n                                role=\"tab\" aria-selected=\"false\"\n                                aria-controls=\"solution-tabs-panel-2\"\n                                id=\"solution-tabs-tab-2\" data-solution-tab=\"2\">\n                                <span class=\"section-solutions-tabs__tab-index font-20 color_232 lh-140 weight_400\">\n                                    03                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-title font-20 color_232 lh-140 weight_400\">\n                                    Intelligent self-service options                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-progress\" aria-hidden=\"true\">\n                                    <span><\/span>\n                                <\/span>\n                            <\/button>\n                                                                                <button class=\"section-solutions-tabs__tab\" type=\"button\"\n                                role=\"tab\" aria-selected=\"false\"\n                                aria-controls=\"solution-tabs-panel-3\"\n                                id=\"solution-tabs-tab-3\" data-solution-tab=\"3\">\n                                <span class=\"section-solutions-tabs__tab-index font-20 color_232 lh-140 weight_400\">\n                                    04                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-title font-20 color_232 lh-140 weight_400\">\n                                    Administrative knowledge                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-progress\" aria-hidden=\"true\">\n                                    <span><\/span>\n                                <\/span>\n                            <\/button>\n                                                                                <button class=\"section-solutions-tabs__tab\" type=\"button\"\n                                role=\"tab\" aria-selected=\"false\"\n                                aria-controls=\"solution-tabs-panel-4\"\n                                id=\"solution-tabs-tab-4\" data-solution-tab=\"4\">\n                                <span class=\"section-solutions-tabs__tab-index font-20 color_232 lh-140 weight_400\">\n                                    05                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-title font-20 color_232 lh-140 weight_400\">\n                                    Knowledge management                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-progress\" aria-hidden=\"true\">\n                                    <span><\/span>\n                                <\/span>\n                            <\/button>\n                                                                                <button class=\"section-solutions-tabs__tab\" type=\"button\"\n                                role=\"tab\" aria-selected=\"false\"\n                                aria-controls=\"solution-tabs-panel-5\"\n                                id=\"solution-tabs-tab-5\" data-solution-tab=\"5\">\n                                <span class=\"section-solutions-tabs__tab-index font-20 color_232 lh-140 weight_400\">\n                                    06                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-title font-20 color_232 lh-140 weight_400\">\n                                    Evaluations                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-progress\" aria-hidden=\"true\">\n                                    <span><\/span>\n                                <\/span>\n                            <\/button>\n                                            <\/div>\n\n                    <div class=\"section-solutions-tabs__content js-reveal-item\">\n                                                                                <article class=\"section-solutions-tabs__panel active\" role=\"tabpanel\"\n                                id=\"solution-tabs-panel-0\"\n                                aria-labelledby=\"solution-tabs-tab-0\"\n\n                                 data-solution-panel=\"0\">\n\n                                <div class=\"section-solutions-tabs__visual\" aria-hidden=\"true\">\n                                                                            <div class=\"section-solutions-tabs__visual-fallback\">\n                                          \n                                        <\/div>\n                                                                    <\/div>\n\n                                <div class=\"section-solutions-tabs__copy\">\n                                                                            <h3 class=\"font-20 color_031 lh-140 weight_700\">\n                                            Scheduling and deployment planning for the field service                                        <\/h3>\n                                    \n                                                                            <div class=\"section-solutions-tabs__text font-16 color_282 lh-150 weight_400\">\n                                            Benefit from AI-powered scheduling to prioritize important service requests and optimize the deployment planning and allocation of your field service team.                                        <\/div>\n                                    \n                                   \n                                <\/div>\n                            <\/article>\n                                                                                <article class=\"section-solutions-tabs__panel\" role=\"tabpanel\"\n                                id=\"solution-tabs-panel-1\"\n                                aria-labelledby=\"solution-tabs-tab-1\"\n\n                                hidden data-solution-panel=\"1\">\n\n                                <div class=\"section-solutions-tabs__visual\" aria-hidden=\"true\">\n                                                                            <div class=\"section-solutions-tabs__visual-fallback\">\n                                          \n                                        <\/div>\n                                                                    <\/div>\n\n                                <div class=\"section-solutions-tabs__copy\">\n                                                                            <h3 class=\"font-20 color_031 lh-140 weight_700\">\n                                            On-site service                                        <\/h3>\n                                    \n                                                                            <div class=\"section-solutions-tabs__text font-16 color_282 lh-150 weight_400\">\n                                            To support consistent responses and repairs, your service technicians have mobile access to key information such as customer history, spare parts availability, and checklists at the service location.                                        <\/div>\n                                    \n                                   \n                                <\/div>\n                            <\/article>\n                                                                                <article class=\"section-solutions-tabs__panel\" role=\"tabpanel\"\n                                id=\"solution-tabs-panel-2\"\n                                aria-labelledby=\"solution-tabs-tab-2\"\n\n                                hidden data-solution-panel=\"2\">\n\n                                <div class=\"section-solutions-tabs__visual\" aria-hidden=\"true\">\n                                                                            <div class=\"section-solutions-tabs__visual-fallback\">\n                                          \n                                        <\/div>\n                                                                    <\/div>\n\n                                <div class=\"section-solutions-tabs__copy\">\n                                                                            <h3 class=\"font-20 color_031 lh-140 weight_700\">\n                                            Intelligent self-service options                                        <\/h3>\n                                    \n                                                                            <div class=\"section-solutions-tabs__text font-16 color_282 lh-150 weight_400\">\n                                            Offer your customers the option to schedule service appointments themselves. Using QR code scanning and intelligent chatbots, you can enable them to book these appointments and improve the customer experience with a transparent process overview.                                        <\/div>\n                                    \n                                   \n                                <\/div>\n                            <\/article>\n                                                                                <article class=\"section-solutions-tabs__panel\" role=\"tabpanel\"\n                                id=\"solution-tabs-panel-3\"\n                                aria-labelledby=\"solution-tabs-tab-3\"\n\n                                hidden data-solution-panel=\"3\">\n\n                                <div class=\"section-solutions-tabs__visual\" aria-hidden=\"true\">\n                                                                            <div class=\"section-solutions-tabs__visual-fallback\">\n                                          \n                                        <\/div>\n                                                                    <\/div>\n\n                                <div class=\"section-solutions-tabs__copy\">\n                                                                            <h3 class=\"font-20 color_031 lh-140 weight_700\">\n                                            Administrative knowledge                                        <\/h3>\n                                    \n                                                                            <div class=\"section-solutions-tabs__text font-16 color_282 lh-150 weight_400\">\n                                            Provide your technicians with online access to customer and product stories, testimonials, user manuals, and tutorials. Boost service productivity thanks to the Smartform structure, which can be adapted to any industry and process.                                        <\/div>\n                                    \n                                   \n                                <\/div>\n                            <\/article>\n                                                                                <article class=\"section-solutions-tabs__panel\" role=\"tabpanel\"\n                                id=\"solution-tabs-panel-4\"\n                                aria-labelledby=\"solution-tabs-tab-4\"\n\n                                hidden data-solution-panel=\"4\">\n\n                                <div class=\"section-solutions-tabs__visual\" aria-hidden=\"true\">\n                                                                            <div class=\"section-solutions-tabs__visual-fallback\">\n                                          \n                                        <\/div>\n                                                                    <\/div>\n\n                                <div class=\"section-solutions-tabs__copy\">\n                                                                            <h3 class=\"font-20 color_031 lh-140 weight_700\">\n                                            Knowledge management                                        <\/h3>\n                                    \n                                                                            <div class=\"section-solutions-tabs__text font-16 color_282 lh-150 weight_400\">\n                                            Provide your service technicians with online access to customer and product stories, testimonials, user manuals, and guides. Boost service execution productivity with an adaptable Smartform structure for every industry and process.                                        <\/div>\n                                    \n                                   \n                                <\/div>\n                            <\/article>\n                                                                                <article class=\"section-solutions-tabs__panel\" role=\"tabpanel\"\n                                id=\"solution-tabs-panel-5\"\n                                aria-labelledby=\"solution-tabs-tab-5\"\n\n                                hidden data-solution-panel=\"5\">\n\n                                <div class=\"section-solutions-tabs__visual\" aria-hidden=\"true\">\n                                                                            <div class=\"section-solutions-tabs__visual-fallback\">\n                                          \n                                        <\/div>\n                                                                    <\/div>\n\n                                <div class=\"section-solutions-tabs__copy\">\n                                                                            <h3 class=\"font-20 color_031 lh-140 weight_700\">\n                                            Evaluations                                        <\/h3>\n                                    \n                                                                            <div class=\"section-solutions-tabs__text font-16 color_282 lh-150 weight_400\">\n                                            Use customized reports to analyze your key performance indicators and make informed decisions. Furthermore, maintain an overview of your customers, products, and service personnel \u2013 on mobile or desktop, both online and offline.                                        <\/div>\n                                    \n                                   \n                                <\/div>\n                            <\/article>\n                                            <\/div>\n              \n               \n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n\n\n<section class=\"up-section section-demo js-reveal-section\" id=\"demo\" data-block=\"demo\" data-reveal-stagger=\"0.14\">\n   \n    <div class=\"up-content\">\n        <div class=\"up-row\">\n            <div class=\"section-demo__word js-reveal-item js-reveal-blur\" aria-hidden=\"true\">\n                <svg width=\"1287\" height=\"174\" viewBox=\"0 0 1287 174\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <path d=\"M49.7608 171.034L-0.000532553 2.3069H51.079L74.1472 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