TeamViewer Support Licence Portal

Data protection

With this Data protection We inform you about the processing of personal data in connection with our activities and activities including ours Website under the domain name dataunit.chWe provide information, in particular, about what we process personal data for, how and where. We also provide information about the rights of individuals whose data we process.

We may publish additional privacy statements or other data protection information for individual or additional activities and operations.

We are subject to Swiss law as well as any applicable foreign law, in particular that of the European Union (EU) with the European General Data Protection Regulation (GDPR).

The European Commission recognised Decision of July 26, 2000that Swiss data protection law guarantees adequate data protection. With Report dated January 15, 2024 The European Commission confirmed this adequacy decision.

Table of contents

  1. Contact addresses
    1. Data protection officer or data protection consultant
  2. Terms and legal bases
    1. Concepts
    2. Legal basis
  3. Type, scope and purpose of the processing of personal data
  4. Disclosure of personal data
  5. Communication
  6. Applications
  7. Data security
  8. Personal data abroad
  9. Data Subject Rights
    1. Data protection claims
    2. Legal
  10. Usefulness of the Website
    1. Cookie policy
    2. Logging
    3. Tracking pixels
  11. Notifications and messages
    1. Success and reach measurement
    2. Consent and objection
    3. Service provider for notifications and messages
  12. Social Media
  13. Third party services
    1. Digital infrastructure
    2. Automation and integration of apps and services
    3. Scheduling
    4. Audio and video conferences
    5. Online collaboration
    6. Social media features and social media content
    7. Digital Inhalation
    8. Documents
    9. Advertising
  14. Extensions for the website
  15. Success and reach measurement
  16. Final notes on the privacy policy

1. Contact addresses

Responsible in terms of data protection law is:

DATA UNIT AG
Surentalstrasse 10
6210 Sursee
Switzerland

info@dataunit.ch

In individual cases, third parties may be responsible for processing personal data, or there may be joint responsibility with third parties. We will be happy to provide data subjects with information about their respective responsibilities upon request.

Data protection officer or data protection consultant

We have appointed the following data protection officer or data protection advisor as a contact point for data subjects and authorities regarding inquiries related to data protection:

Philipp Rügländer
DATA UNIT AG
Surentalstrasse 10
6210 Sursee
Switzerland

philipp.rueglaender@dataunit.ch

2. Terms and legal bases

2.1 Terms

Affected person: Natural person about whom we process personal data.

Personal data: All Information relating to an identified or identifiable natural person.

Particularly sensitive personal data: Data concerning trade union, political, religious or ideological views and activities, data concerning health, privacy or ethnicity or race, genetic data, biometric data that uniquely identifies a natural person, data concerning criminal and administrative sanctions or prosecutions, and data concerning social assistance measures.

To edit: Each Handling of personal data, independent from the means and procedures used, such as querying, matching, adapting, archiving, storing, retrieving, disclosing, obtaining, recording, collecting, deleting, disclosing, arranging, organizing, storing, altering, disseminating, linking, destroying and using personal data.

European Economic Area (EEA): Member States of the European Union (EU) as well as the Principality of Liechtenstein, Iceland and Norway.

2.2 Legal basis

We process personal data in accordance with Swiss law, in particular the… Federal Data Protection Act (Data Protection Act, DSG) and the Data Protection Regulation (Data Protection Regulation, DPR).

We process personal data – insofar as and to the extent that the European General Data Protection Regulation (GDPR) is applicable – in accordance with at least one of the following legal bases:

  • Article 6 paragraph 1 letter b GDPR for the necessary processing of personal data for the performance of a contract with the data subject and for the implementation of pre-contractual measures.
  • Art. 6 (1) (f) GDPR for the necessary processing of personal data to protect legitimate interests – including the legitimate interests of third parties – unless the fundamental freedoms and rights and interests of the data subject override these interests. Such interests include, in particular, the sustainable, humane, secure and reliable conduct of our activities and operations, ensuring information security, protection against misuse, the enforcement of our own legal claims and compliance with Swiss law.
  • Article 6 paragraph 1 letter c GDPR for the necessary processing of personal data to fulfill a legal obligation to which we are subject under the applicable law of Member States in the European Economic Area (EEA).
  • Article 6 paragraph 1 letter e GDPR for the necessary processing of personal data for the performance of a task carried out in the public interest.
  • Article 6 paragraph 1 letter a GDPR for the processing of personal data with the consent of the data subject.
  • Article 6 paragraph 1 letter d GDPR for the necessary processing of personal data in order to protect the vital interests of the data subject or another natural person.
  • Article 9, paragraph 2 et seq. GDPR for the processing of special categories of personal data, in particular with the consent of the data subjects.

The European General Data Protection Regulation (GDPR) refers to the processing of personal data as the processing of personal data and the processing of particularly sensitive personal data as the processing of special categories of personal data. (Article 9 GDPR).

3. Type, scope and purpose of the processing of personal data

We process personal data that necessary These are necessary to ensure that we can carry out our activities and operations sustainably, in a user-friendly, secure, and reliable manner. The personal data processed may fall into the categories of browser and device data, content data, communication data, metadata, usage data, master data including inventory and contact data, location data, transaction data, contract data, and payment data. This personal data may also include particularly sensitive personal data.

We also process personal data that we receive from third parties, obtain from publicly accessible sources or collect in the course of our activities, to the extent that such processing is permissible.

We process personal data, where necessary, with the consent of the data subjects. In many cases, we may process personal data without consent, for example, to comply with legal obligations or to protect overriding interests. We may also request the consent of data subjects when their consent is not required.

We process personal data for the Duration, which is necessary for the respective purpose. We anonymize or delete personal data, in particular depending on statutory retention and limitation periods.

4. Disclosure of personal data

We may collect personal data Disclose to third parties, have it processed by third parties or process it jointly with third parties. Such third parties may include, for example, specialized providers whose services we utilize.

In the course of our activities and operations, we may disclose personal data to banks and other financial service providers, authorities, educational and research institutions, consultants and lawyers, advocacy groups, IT service providers, cooperation partners, credit and business information agencies, logistics and shipping companies, marketing and advertising agencies, media outlets, parent, sister and subsidiary companies, organizations and associations, social institutions, telecommunications companies, insurance companies and payment service providers.

5. communication

We process personal data to communicate with individuals, as well as with authorities, organizations, and companies. In particular, we process data that a data subject sends to us when contacting us, for example, by post or email. We may store such data in an address book or using similar tools.

Third parties who transmit data about other individuals to us are obligated to independently ensure the data protection of these data subjects. In particular, they must ensure that such data is correct and permitted to be transmitted.

We use selected services from suitable providers to enable and improve communication with individuals and other communication partners. With such services, we can also manage and otherwise process the data of data subjects beyond direct communication.

In particular, we use:

6. Applications

We process personal data of applicants to the extent necessary for assessing their suitability for employment or for the subsequent execution of an employment contract. The required personal data is derived in particular from the information requested, for example, in a job advertisement. We may publish job advertisements with the help of suitable third parties, for example, in electronic and print media or on job portals and job platforms.

We also process the personal data of applicants. voluntary communicate or publish, especially as part of cover letters, CVs and other application documents as well as online profiles.

We process – insofar as and to the extent that the General Data Protection Regulation (GDPR) is applicable – personal data about applicants, in particular in accordance with Article 9 paragraph 2 letter b GDPR.

We use selected services from suitable third parties to fill positions. E-recruitment to be able to advertise, as well as to enable and manage applications.

7. Data security

We take appropriate technical and organizational measures to ensure a level of data security commensurate with the respective risk. In particular, our measures guarantee the confidentiality, availability, traceability, and integrity of the personal data processed, although we cannot guarantee absolute data security.

Access to our website and other digital presence is via transport encryption (SSL / TLS, especially with that Hypertext Transfer Protocol Secure, abbreviated HTTPSMost browsers warn against visiting a website without transport encryption.

Our digital communication is subject to – how in principle All digital communication constitutes mass surveillance without cause or suspicion by security authorities in Switzerland, the rest of Europe, the United States of America (USA), and other countries. We have no direct influence on the processing of personal data by intelligence services, police forces, and other security authorities. We also cannot rule out the possibility that an individual may be targeted for surveillance.

8. Personal data abroad

We process personal data in principle in Switzerland and the European Economic Area (EEA). However, we may also export or transfer personal data to other countries, in particular to process it there or have it processed there.

We can transfer personal data to all Countries on Earth and elsewhere in Universe export, provided that the local law according to Decision of the Swiss Federal Council and – insofar as and to the extent that the General Data Protection Regulation (GDPR) is applicable – also in accordance with Decision of the European Commission adequate data protection is guaranteed.

We may transfer personal data to countries whose laws do not guarantee an adequate level of data protection, provided that data protection is ensured for other reasons, in particular on the basis of standard data protection clauses or with other suitable safeguards. In exceptional cases, we may export personal data to countries without adequate or suitable data protection if the specific data protection requirements are met, for example, the explicit consent of the data subjects or a direct connection to the conclusion or performance of a contract. Upon request, we will gladly provide data subjects with information about any safeguards or provide a copy of any such safeguards.

9. Data Subject Rights

9.1 Data protection claims

We grant affected individuals all rights under applicable law. In particular, affected individuals have the following rights:

  • Information: Data subjects can request information about whether we process personal data concerning them, and if so, what personal data is involved. Data subjects also receive the information necessary to assert their data protection rights and to ensure transparency. This includes the processed personal data itself, but also information on the purpose of the processing, the storage period, any disclosure or export of data to other countries, and the origin of the personal data.
  • Correction and restriction: Affected persons can have incorrect personal data corrected, incomplete data completed and the processing of their data restricted.
  • Opportunity for personal viewpoint and human review: Data subjects may express their own point of view and request a review by a human being in the case of decisions that are based exclusively on automated processing of personal data and have legal consequences for them or significantly affect them (automated individual decisions).
  • Deletion and objection: Affected persons can have their personal data deleted (“right to be forgotten”) and object to the processing of their data with effect for the future.
  • Data release and data transfer: Data subjects may request the release of their personal data or the transfer of their data to another controller.

We may postpone, restrict, or refuse the exercise of data subjects’ rights within the legally permissible framework. We may inform data subjects of any prerequisites that may need to be met to exercise their data protection rights. For example, we may refuse to provide information in whole or in part, citing confidentiality obligations, overriding interests, or the protection of other persons. We may also refuse to delete personal data in whole or in part, particularly by citing statutory retention periods.

We can exercise the rights exceptionally Costs will be incurred. We will inform affected individuals in advance about any potential costs.

We are obligated to identify data subjects who request information or assert other rights, using appropriate measures. Data subjects are obligated to cooperate.

9.2 Legal protection

Data subjects have the right to enforce their data protection claims through legal action or to file a complaint with a data protection supervisory authority.

The data protection supervisory authority for private controllers and federal bodies in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).

European data protection supervisory authorities are considered Members of the European Data Protection Board (EDPB). In some member states of the European Economic Area (EEA), data protection supervisory authorities are structured federally. especially in Germany.

10. Use of the website

10.1 Cookies

We may use cookies. Cookies – our own cookies (first-party cookies) as well as cookies from third parties whose services we use (third-party cookies) – are data that are stored in the browser. Such stored data need not be limited to traditional text-form cookies.

Cookies can be stored temporarily in the browser as “session cookies” or for a specific period of time as so-called permanent cookies. “Session cookies” are automatically deleted when the browser is closed. Permanent cookies have a specific storage period. In particular, cookies make it possible to recognize a browser the next time you visit our website and thus, for example, to measure the reach of our website. Permanent cookies can also be used for online marketing, for example.

Cookies can be fully or partially deactivated, restricted, or deleted at any time using your browser settings. Browser settings often also allow for automated deletion and other cookie management. Without cookies, our website may no longer be fully available. We actively request your explicit consent to the use of cookies – at least where and to the extent required by applicable law.

In the case of cookies that are used to measure success and reach or for advertising, there is a general objection (“opt-out”) for numerous services via the AdChoices (Digital Advertising Alliance of Canada), the Network Advertising Initiative (NAI), YourAdChoices (Digital Advertising Alliance) or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA) possible.

10.2 Logging

For each access to our website and other digital presence, we may log at least the following information, provided that this information is transmitted to our digital infrastructure during such access: date and time including time zone, The IP address, Access status (HTTP status code), operating system including user interface and version, browser including language and version, individual subpage of our website accessed including amount of data transferred, Last website visited in the same browser window (referrer).

We log such information, which may also constitute personal data, in log files. This information is necessary to provide our digital presence in a permanent, user-friendly, and reliable manner. Furthermore, this information is required to ensure data security – including through or with the assistance of third parties.

10.3 Tracking pixels

We can integrate tracking pixels into our digital presence. Tracking pixels are also known as web beacons. These pixels—including those from third parties whose services we use—are typically small, invisible images or scripts written in JavaScript that are automatically retrieved when our digital presence is accessed. Tracking pixels can collect at least the same information as is collected through logging in log files.

11. Notifications and messages

11.1 Success and reach measurement

Notifications and messages may contain web links or tracking pixels that record whether an individual message has been opened and which web links were clicked. Such web links and tracking pixels can also record the use of notifications and messages on a personal basis. We require this statistical recording of usage for success and reach measurement in order to be able to send notifications and messages effectively and humanely, as well as permanently, securely, and reliably, based on the needs and reading habits of the recipients.

11.2 Consent and objection

You need to make in principle We consent to the use of your email address and other contact information, unless such use is permitted for other legal reasons. We may use the “double opt-in” procedure to obtain your consent, if necessary. In this case, you will receive a message with instructions for the double confirmation. We may revoke any consent obtained, including… The IP address and time stamp Document for evidentiary and security reasons.

You can obtain in principle object to the receipt of notifications and communications such as newsletters at any time. With such an objection, you can also object to the statistical recording of use for measuring success and reach. Necessary notifications and notifications in connection with our activities and activities remain reserved.

11.3 Service providers for notifications and communications

We send notifications and messages with the help of specialized service providers.

In particular, we use:

12. Social Media

We are present on social media platforms and other online platforms in order to be able to communicate with interested persons and to be able to provide information about our activities and activities. In connection with such platforms, personal data can also be processed outside of Switzerland and the European Economic Area (EEA).

The general terms and conditions (GTC) and terms of use as well as data protection declarations and other provisions of the individual operators of such platforms also apply. These provisions provide information in particular about the rights of data subjects directly vis-à-vis the respective platform, including, for example, the right to information.

For our Social media presence on Facebook including the so-called page insights, we are jointly responsible with Meta Platforms Ireland Limited (Ireland) if and to the extent that the General Data Protection Regulation (GDPR) is applicable. Meta Platforms Ireland Limited is part of the meta company (including in the USA). Page Insights provide information about how visitors interact with our Facebook presence. We use Page Insights to ensure our social media presence on Facebook is effective and user-friendly.

Further information on the type, scope and purpose of data processing, information on the rights of data subjects and the contact details of Facebook and Facebook’s data protection officer can be found in the Facebook privacy policy. With Facebook we have the so-called “Supplement for responsible persons” concluded and in particular agreed that Facebook is responsible for guaranteeing the rights of data subjects. For the so-called page insights, the corresponding information can be found on the page “Information on Page Insights” including “About Page Insights Data”.

13. Third Party Services

We use services from specialized third parties to ensure that our activities and operations can be carried out sustainably, user-friendly, securely, and reliably. These services allow us, among other things, to embed functions and content into our website. For technically essential reasons, these services collect data, at least temporarily, when such embedding occurs. IP addresses the users.

For necessary security-related, statistical and technical purposes, third parties whose services we use can process data in connection with our activities in an aggregated, anonymous or pseudonymised manner. It is, for example, performance or usage data in order to be able to offer the respective service.

In particular, we use:

13.1 Digital infrastructure

We use services from specialized third parties in order to be able to use the digital infrastructure required in connection with our activities and operations. This includes, for example, hosting and storage services from selected providers.

In particular, we use:

13.2 Automation and integration of apps and services

We use specialized platforms to integrate and connect existing third-party apps and services. These “no-code” platforms also allow us to automate processes and activities with third-party apps and services.

In particular, we use:

  • Make: Platform for the automation and integration of apps, services, devices, and systems; provider: Celonis Inc. (USA); privacy policy: Data protection.

13.3 Scheduling

We use services from specialized third parties to enable online appointment scheduling, for example, for meetings. In addition to this privacy policy, any directly visible terms and conditions of the services used, such as terms of use or privacy policies, also apply.

In particular, we use:

13.4 Audio and video conferences

We use specialized audio and video conferencing services to communicate online. For example, we can use it to hold virtual meetings or conduct online classes and webinars. The legal texts of the individual services such as data protection declarations and terms of use also apply to participation in audio and video conferences.

Depending on your life situation, we recommend that when participating in audio or video conferences you mute your microphone by default and blur your background or display a virtual background.

In particular, we use:

13.5 Online collaboration

We use third-party services to enable online collaboration. In addition to this privacy policy, any directly apparent terms and conditions of the services used, such as terms of use or privacy policies, also apply.

In particular, we use:

13.6 Social Media Features and Social Media Content

We use third-party services and plugins to embed functions and content from social media platforms and to enable sharing of content on social media platforms and other ways.

In particular, we use:

13.7 Digital Content

We use services from specialized third parties to integrate digital content into our website. Digital content includes, in particular, images and videos, music, and podcasts.

In particular, we use:

13.8 documents

We use third-party services to embed documents into our website. These documents can include PDFs, presentations, spreadsheets, and text documents. This allows us not only to view but also to edit or comment on such documents.

In particular, we use:

13.9 advertising

We use the opportunity specifically Advertising with third parties such as displaying our activities and operations on social media platforms and search engines.

With such advertising, we particularly want to reach people who are already interested in our activities and activities or who could be interested in them (Remarketing and Targeting). To do this, we can transmit relevant information – possibly including personal information – to third parties who enable such advertising. We can also determine whether our advertising is successful, i.e. in particular whether it leads to visits to our website (Conversion tracking).

Third parties with whom we advertise and with whom you are registered as a user may be able to associate your use of our website with your profile there.

In particular, we use:

14. Extensions for the website

We use extensions on our website to provide additional functionality. We may use selected services from suitable providers or use such extensions on our own digital infrastructure.

In particular, we use:

  • Google reCAPTCHA: Spam protection (distinguishing between desired content from humans and unwanted content from bots and spam); Provider: Google; Google reCAPTCHA-specific information: «What is reCAPTCHA?».

15. Success and reach measurement

We attempt to measure the success and reach of our activities and operations. In this context, we may also measure the impact of third-party feedback or examine how different parts or versions of our digital presence are used (“A/B testing” method). Based on the results of the success and reach measurements, we may, in particular, correct errors, strengthen popular content, or make improvements.

For measuring success and reach, the following are used in most cases: IP addresses collected from individual users. IP addresses are recorded in this case. in principle abbreviated (“IP masking”) in order to follow the principle of data minimization through appropriate pseudonymization.

Cookies may be used to measure success and reach, and user profiles may be created. Any user profiles created may include, for example, the individual pages visited or content viewed on our digital platform, information about the screen or browser window size, and the – at least approximate – location. In principle Any user profiles created will be exclusively pseudonymized and will not be used to identify individual users. Individual third-party services where users are registered may, at most, associate the use of our online service with the user account or user profile on the respective service.

In particular, we use:

16. Final notes on the data protection declaration

We have implemented this privacy policy with the Privacy Policy Generator of Data protection partner created.

We may update this Privacy Policy at any time. We will inform you of updates in an appropriate manner, in particular by publishing the latest Privacy Policy on our website.ktualisieren. Wir informieren über Aktualisierungen in geeigneter Form, insbesondere durch die Veröffentlichung der jeweils aktuellen Daten­schutz­erklärung auf unserer Website. insbesondere durch die Veröffentlichung der jeweils aktuellen Daten­schutz­erklärung auf unserer Website.