SAP Support: the support, that you need.
Excellent service
By concluding a maintenance and ERP support contract, you receive optimal support as well as the latest versions of the software used. These also include functional enhancements. Our service desk at our Sursee and Baden locations is available via email and telephone. Remote support via TeamViewer and a user-friendly ticketing system guarantee optimal support and traceability of the support process.
Key Benefits
Always ready
You can reach us 365 days a year via our ticketing system or by phone during our office hours. We won’t leave your company in the lurch; we’ll take care of you. We’ll provide you with answers from an experienced professional within the agreed timeframe. Individual on-call services are also available if needed.
Reliable support.
We offer you personal and reliable support and modern remote support: In addition to telephone and email, we support you with remote tools such as TeamViewer and a ticketing system for optimal support and process traceability.
Transparent pricing.
Our prices are transparent and our pricing structure is in line with market prices. With us, there are no surprises. Get your systems up and running again in record time – with real experts at your service.
Quality Support
We don’t just support you when problems arise. Our preventive, corrective, and predictive maintenance helps avoid problems before they occur. Trust in our modern and effective maintenance model.
Our process
“We do ERP” is more than just a slogan. Our focus on process and project management means we offer high-quality services for SAP Business One and SAP Business ByDesign ERP systems. We develop customized projects that adapt to the company’s needs and integrate seamlessly into the customer’s specific ecosystem. As the only SAP partner in Switzerland with 100% certified consultants, we provide highly qualified support. Our process is based on constructive dialogue and intensive customer support, from consulting and implementation to training and maintenance.
“We create ERP for you.”