SPEDNOVA AG
Digital logic for efficient logistics
Our employees are enjoying the new system. Thanks to the SQL queries and the customizable reports, all the desired data analyses are quickly available. This also provides a significant advantage for me as managing director.
SPEDNOVA AG Video
Industry: Logistics
SPEDNOVA AG
Industry: Logistics
The Swiss cigar industry founded SPEDNOVA AG in 1991 to increase efficiency and reduce costs through a streamlined sales organization. Sales logistics is SPEDNOVA’s core competency and greatest strength, and the company operates exclusively in the competitive Swiss market.
Challenge
SPEDNOVA manages its customers’ warehouses, records orders from mixed customers, prepares and processes the goods, issues invoices in their names, and handles the claims process. The company faced three fundamental challenges:
Firstly, the company operates with complex logistical processes that the old system could no longer handle. Therefore, support from flexible programs based on modern technology was needed, programs that could be adapted to specific workflows.
Secondly, the existing EDI connection should be fully adopted and the warehouse processes automated using an integrated scanning solution.
Thirdly, SPEDNOVA is a rather small company whose financial and human resources are limited
Solution
DATA UNIT offered the company SAP Business One, a user-friendly ERP system that fully met the company’s requirements and was also affordable.
DATA UNIT, in collaboration with SPEDNOVA, developed an add-on based on plausibility checks and alarms that enables a quick response to problems that arise, such as incorrect files from customers and partners, orders with incorrect EAN article codes or unknown delivery addresses, or situations with missing stock.
Result
Just a few months after implementing SAP Business One, SPEDNOVA reported extremely positive results. The company derives the greatest benefit from connecting its own digital processes to its partners’ systems and from the up-to-the-minute key performance indicators (KPIs) needed for planning and controlling its business activities.
The complexity of logistical processes has been significantly reduced, which also makes it possible to avoid errors or to detect and resolve them more quickly. The relationship with customers has also clearly improved. They can now be offered more information and details about the products, resulting in fewer inquiries and higher customer satisfaction.
During the implementation phase, SPEDNOVA welcomed DATA UNIT’s extensive experience and expertise, as well as the team’s good availability and willingness to find quick and pragmatic solutions.