MINT IT AG
Standardization of monthly invoicing and contract tracking
With SAP Business One, we have found an ERP system that evolves along with us.
MINT IT AG
Industry: IT Services
Mint IT AG offers IT services for SMEs and can draw on 50 years of experience. The company specializes in areas such as system virtualization, IT security, networking, and project management.
Challenge
In recent years, Mint IT has had to cope with consistently high growth due to the ever-accelerating pace of digitalization. This has also created the need to accelerate the monthly invoicing process through standardization and to implement comprehensive tracking of service contracts.
A major challenge was the decentralized data storage, which led to redundancies, errors, and slowed processes. In particular, decentralized and manually managed customer information and the manual administration of contracts and subscriptions made it difficult to quickly and comprehensively assess customer relationships.
Solution
DATA UNIT understood the needs of Mint IT AG from the very beginning and successfully solved the specific requirements through the introduction of SAP Business One.
SAP Business One is the perfect solution for service companies. All the modules and tools needed to successfully support all business processes are available in a single suite, from quickly creating quotes to invoicing orders. Customer and employee satisfaction has significantly improved. Furthermore, the ERP system simplifies financial analysis and the planning of future projects.
Result
Working with SAP Business One has brought about a significant improvement in the efficient management of STEM IT.
Monthly invoicing was standardized and comprehensive tracking of service contracts was implemented. Furthermore, an electronic ticketing system with automated invoicing was introduced, along with a real-time dashboard displaying all key performance indicators and records.
With SAP Business One, Mint IT was able to automate a large part of its management while simultaneously accelerating its response and resolution times in support. All this was achieved without requiring additional personnel resources.